mercedes Salas

Resourceful business administration student and technical mentor with expertise in Excel automation, Power Pivot modeling, and process documentation. Known for creating scalable study tools and guiding peers through complex technical challenges. Passionate about empowering others through complex technical challenges. Passionate about empowering others through efficient workflow design and collaborative learning.

Multifaceted business administration student with hands-on experience in retail management, customer service, and technical mentorship. As Assistant Store Manager at Family Dollar, led daily operations, supervised staff, and optimized inventory processes to improve store performance. As Night Manager at McDonald’s, ensured smooth shift transitions, upheld quality standards, and coached team members in fast-paced environments. CSR experience further sharpened communication, conflict resolution, and customer engagement skills. Combined with advanced Excel expertise and workflow consulting, consistently delivers scalable solutions, clear documentation, and collaborative problem-solving across diverse settings.

Associate of Science in Business Administration from Northeastern Oklahoma A&M College, with a strong foundation in management, finance, and organizational strategy. Supplemented by extensive self-directed learning in advanced Excel (including Solver, Power Pivot, and automation), and business analysis. Known for translating complex concepts into practical tools and resources that support both academic success and professional development.