Matthew Bell

I’m a seasoned Director and Practice Manager with over 19 years of experience leading high-performing teams, streamlining operations, and driving strategic growth across healthcare and public service sectors. My career has spanned a wide range of experiences, from managing optical departments and enhancing patient care workflows to serving as a Baltimore City Police Officer, where I honed my leadership, crisis management, and community engagement skills.

Throughout my journey, I’ve built a reputation for transforming challenges into opportunities. Whether it’s optimizing revenue cycles, enhancing staff training programs, or integrating technical systems like EHRs and Google Workspace, I bring a proactive mindset and collaborative spirit to every role. I thrive in fast-paced environments and take pride in delivering results that enhance both team morale and customer satisfaction.

Outside of work, I’m all about balance and curiosity. I enjoy sky watching and tracking celestial events, exploring local Italian restaurants and buffalo wing spots, and curating seasonal fragrance routines that match my vibe and the weather. I’m also hands-on with home care—whether it’s keeping my plants thriving or planning the perfect fish fry menu down to the sides and desserts.

Currently, I’m seeking a long-term healthcare management role where I can continue to make a meaningful impact—ideally in a mission-driven organization that values operational excellence, innovation, and integrity. I’m ready to bring my strategic thinking, technical expertise, and people-first approach to a team that’s building something lasting.

With over 17 years of leadership across healthcare and public service, I bring a proven track record in team management, operational optimization, and strategic growth. My career spans roles as a Practice Manager, Optical Director, and Police Officer—each reinforcing my strengths in problem-solving, compliance, and customer-centered service.

In healthcare, I’ve led optical departments at Katzen Eye Group and Dr. Tavel Family Eye Care, where I streamlined workflows, improved patient collections, and enhanced staff performance through hands-on coaching and training. I’ve consistently elevated customer satisfaction by tailoring solutions to individual needs and leveraging data to drive service improvements.

Earlier in my career, I served with distinction in the Baltimore City Police Department, where I developed sharp decision-making skills, trained new officers, and built strong community relationships—laying the foundation for my collaborative leadership style.

I’m highly skilled in revenue cycle management, HIPAA compliance, EHR systems, and technical troubleshooting, with a strategic mindset that thrives in fast-paced environments. My goal is to secure a long-term healthcare management role where I can continue to deliver operational excellence and make a meaningful impact.

I am a seasoned healthcare and operations leader with over 19 years of experience driving strategic growth, optimizing workflows, and leading high-performing teams. With a strong foundation in law enforcement and healthcare management, I bring a unique blend of discipline, empathy, and technical expertise to every role. My background includes managing optical departments, enhancing patient collections, and streamlining revenue cycle operations—all while fostering staff development and delivering exceptional customer service.
I hold a Bachelor of Science in Criminal Justice from the University of Maryland Global Campus, where I earned a 3.7 GPA and built a strong foundation in ethics, public service, and analytical thinking. My early academic achievements, including AP coursework and recognition on the honor roll, reflect a lifelong commitment to excellence.
Now seeking a long-term healthcare management role, I am ready to bring my strategic mindset, regulatory knowledge, and people-first leadership to a mission-driven organization focused on sustainable impact and operational excellence.