Mary Nordahl

Training Program Manager @ Fertility Awareness Path

Remote, June 2020 - Present

• Designed and launched online training tailored to diverse adult learners, ensuring accessibility and clarity.
• Facilitated interactive workshops that improved participant knowledge retention and engagement.
• Provided coaching, guiding individuals through personalized learning plans and leadership skill-building.
• Evaluated effectiveness with participant feedback & data, refining content for continuous improvement.

Instructor + Curriculum Developer @ Generation Life

Philadelphia PA, April 2016 - April 2020

• Created comprehensive curricula and instructional materials aligned with organizational goals and values.
• Delivered dynamic in-person training sessions for staff, volunteers, and community leaders.
• Adapted training strategies for different learning styles, increasing program accessibility & impact.
• Mentored team members, fostering confidence and leadership growth in emerging trainers and facilitators.

Staff Development Trainer @ Melmark

Berwyn PA, September 2015 - September 2015

• Developed and implemented professional development workshops for staff serving adults with disabilities.
• Trained employees in best practices for care, communication, and workplace effectiveness.
• Partnered with leadership to identify training needs, ensuring alignment with organizational priorities.
• Improved staff performance and retention through ongoing coaching and skill development.

Onboarding + Training Specialist @ Plato’s Closet

Exton PA, October 2011 - September 2014

• Designed and led onboarding programs that accelerated new-hire integration and reduced ramp-up time.
• Facilitated engaging training sessions on customer service, sales strategies, and operational procedures.
• Created practical training guides and job aids that standardized processes across locations.
• Supported managers in building cohesive, well-trained teams through consistent coaching and feedback.

• Master’s Degree in Organizational Leadership from Immaculata University
• Bachelor’s Degree in Clinical Psychology from Marywood University