Marquitta Jones

I am a dedicated and driven professional who approaches every task with focus, consistency, and a strong work ethic. When I commit to a goal, I follow through with determination and persistence, ensuring that I achieve the results I set out to accomplish. I take pride in delivering high‑quality work, staying organized, and continuously pushing myself to grow and excel in every role I take on.

A dedicated Front Desk Supervisor with two years of proven experience leading front‑office operations in a busy hotel environment. Skilled in supervising staff, training new team members, and ensuring smooth daily workflows across guest services, reservations, and administrative tasks. Known for resolving guest concerns with professionalism, maintaining high service standards, and coordinating effectively with housekeeping, maintenance, and management teams. Adept at using hotel management systems, managing cash and reports, and supporting a positive, efficient, and guest‑focused front desk team. Recognized for reliability, strong communication, and the ability to keep operations running seamlessly even during high‑volume periods.

HIgh School graduate