Mark Brown

I turn ragtag teams into high-performing units by setting clear standards, building trust, and coaching strengths into consistent execution while aligning people, process, and priorities to corporate goals—and I’m tech-savvy, quick to learn, and effective at implementing corporate software to drive adoption and results. I bring that same momentum to your organization by stabilizing operations, developing leaders from within, and delivering sustained growth against strategic targets.

I am an operations-driven people leader with a proven track record of turning mixed-experience teams into consistent, high-performing units in fast-paced, high-volume environments. I lead by setting clear standards, building trust quickly, and coaching individual strengths into reliable execution—aligning people, process, and priorities to company goals.

As a General Manager, I owned full P&L responsibility while stabilizing operations, improving margins, and elevating guest experience through disciplined routines, accountability, and hands-on leadership. I am known for developing leaders from within, creating repeatable systems that make execution easier, and maintaining strong compliance, safety, and brand standards under pressure.

I am tech-savvy and quick to learn, leveraging POS, labor, scheduling, and inventory systems to track performance, identify trends, and drive data-informed improvements that stick. With experience spanning restaurant, hospitality, retail, and small-business ownership, I bring adaptable leadership, operational rigor, and a growth mindset—delivering sustainable results while building strong teams and positive cultures.

I attended Western Carolina University and graduated with honors with a Bachelors Degree in Communications, focusing on Public Relations and Hospitality