Makayla Anderson

Proficient in data entry and customer service, capable of handling high-volume information accurately. Excellent organizational skills and data management system proficiency. Committed to delivering efficient, reliable service for customer satisfaction. I am currently attending school to be a certified healthcare documentation specialist.

Efficiently managed data input and billing processes for workers compensation
Consistently maintained a 98% QA and productivity score.
Regularly liaised with claims adjusters and clients, providing updates on claim statuses.
Managed and analyzed account data to ensure accurate and timely payment processing to patients accounts. Coordinated with accounts receivable and billing departments to resolve complex insurance claims, improving overall efficiency of payment procedures
Used analytical skills to determine discrepancies in payments and resolve them efficiently
Managed and optimized Krow software to streamline payment processes, improving efficiency by 20%

Graduated highschool with a 4.0 

currently attending school to become a certified healthcare documentation specialist.