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Donelle Ortiz

Donelle Ortiz

Hospitality / Management

Administrative

New York City, New York

Social


About Donelle Ortiz:

I’m a bilingual professional fluent in English and Spanish, with over 7 years of experience in delivering top-tier customer service. My background spans a wide range of industries, where I’ve consistently combined strong communication skills with technical expertise to solve problems and support clients effectively. I'm also highly proficient with computers and technology, and I thrive in management roles where I can lead teams, streamline operations, and drive results. I'm passionate about efficiency, people, and creating positive experiences—whether for customers or coworkers.

Experience

  • Management
  • Human Resources
  • Customer Service 
  • High volume calls
  • Working with the CDC

Education

  • High school NYS regents diploma 
  • Some college 

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