Madeline Smoak

I am a nonprofit operations professional with a strong passion for animal welfare and social impact. While earning my Google Project Management Certificate in 2024, I began volunteering with Project MEOW, where I now serve as both a Foster Coordinator and Adoptions Processor. My background also includes freelance experience in social media management and production, where I honed my skills in communication, project execution, and client relations. I have hands-on experience managing processes, coordinating resources, and building relationships to ensure smooth operations and the well-being of animals. Committed to making a meaningful difference, I thrive in mission-driven environments and seek opportunities to contribute my skills to causes that align with my values.

Foster Coordinator • Project MEOW, Philadelphia, PA • Volunteer         06/2024 - Present

• Coordinated the placement of foster cats using Trello to manage schedules, track progress, and ensure successful outcomes, ensuring efficient organization and resource management
• Tracked each cat's health and vaccination status, ensuring foster families made necessary appointments on schedule, maintaining high attention to detail and follow-through
• Acted as the primary point of contact between foster families and Project MEOW, assessing medical situations and determining appropriate responses, facilitating effective communication and decision-making
• Assisted foster families in obtaining necessary resources and supplies for their cats, ensuring they had the information and materials needed, supporting them with resource management

Social Media Manager • Freelance         09/2018 - 03/2024

• Designed and executed comprehensive social media campaigns achieving 1900% growth in followers over a two-year period, showcasing adept strategic planning and implementation skills
• Reduced turnaround time by 25% and increased productivity by implementing efficient workflow systems and standard operating procedures to streamline content creating, scheduling, and publishing processes
• Analyzed and interpreted data from social media analytics tools to identify trends, opportunities, and areas for improvement to inform decision-making processes and optimize project outcomes

Production Manager • Freelance  02/2019 - 03/2024

• Coordinated all aspects of film production, including scheduling, budgeting, and resource allocation, resulting in the successful completion of an average of 10 films per month within budget and on schedule, demonstrating strong project management skills
• Implemented proactive problem-solving and risk mitigation strategies to anticipate and address potential challenges, minimize disruptions and ensure project continuity
• Collaborated closely with directors and producers to translate scripts into actionable plans, facilitating effective communication and alignment of project goals

Google Project Management Certificate • Merit America, Virtual  04/2024 - 08/2024

• Elevated project management skills, demonstrating command over key processes including project initiation, planning, execution, monitoring, and closure while utilizing project management software and documentation tools
• Applied theoretical knowledge to practical scenarios by completing hands-on projects, involving: defining project goals and success criteria, outlining milestones and deliverables, ensuring stakeholder buy-in and team alignment, procuring and allocating resources, mitigating and managing risks, assuring quality maintenance, and making data-informed decisions

Developed expertise in effective problem-solving, leveraging leadership and influencing skills to create cross-functional alignment through effective, streamlined communication