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Customer Service / Support
logan koch

logan koch

Sports operations coordinator
Longmont, Boulder


About logan koch:

I worked in college athletics while achieving my masters. During this time I gained the experience working in a fast paced sports environment. I learned skills working in operations, coaching, scheduling, logistics and inventory. Recently I have been doing work as a golf shop assistant, where I have learned skills in customer service, planning, inventory, scheduling and teaching. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.




Operations Coordinator

Illinois High School Association State Track Meet

  • Coordinated parking for Men's and Women's State Track meet, All classes
  • Hired and trained ticket workers as well as parking attendants for the two weekends, roughly 30 employees
  • Collected and counted money from parking as well as dealt with giving change; ensured parking was not backed up.
2022-08 - Current

Golf Shop Associate

Fox Hills Country Club, Longmont, CO

  • Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
  • Packed and unpacked shipments, arranged and displayed golf shop stock and assisted with physical inventory at month-end.
  • Promoted game of golf and specific golf course and maintained high level of professionalism and service.
  • Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
  • Administered point of sales applications and trained new team members in customer service and operations details.
  • Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
2021-05 - 2022-05

Graduate Assistant Operations

Eastern Illinois University Athletics

  • Set up and coordinated Game day events for 16 division one sports programs
  • Managed all game day staff including coordinating parking and assisting opposing teams
  • Was liaison between university and the officials for all sporting events
2022-03 - 2022-03

Operations Coordinator

Ohio Valley Conference , Evansville , IN

  • Valley Conference Basketball Tournaments, Precision Time,
  • Set up Precision Timing system and DVSport Replay at the Ford Center
  • Managed referees timing belt packs: Changing batteries, putting names in system with their personal settings during pregame
  • Managed DVSport Replay and Precision Timing over four days and 14 games
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Gathered and organized materials to support operations.
  • Handled incoming and outgoing shipping and receiving activities.
2020-05 - 2021-04

Graduate Assistant

Eastern Illinois University Men's Basketball

  • Coordinated travel and equipment for all home and away games during the 2020-2021 season
  • Organized and coordinated film sessions, as well as pre and post-game meals
  • Kept track of athletes grades and academic standings throughout year.


2016-08 - 2020-05

B.S: Kinesiology And Sports Science, Sports Management, Business Administration, 

Eastern Illinois University - Charleston, Illinois

Men's Basketball, Commissioners Honor Roll 2019-2020 OVC Academic Medal of Honor 2019-2020

2020-08 - 2022-05

M.S: Sports Administration 

Eastern Illinois University - Charleston, IL


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