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Phoenix
Lina Luna

Lina Luna

Customer Service

Customer Service / Support

Phoenix, Maricopa

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About Lina Luna:

Experienced and exceptional customer service and retail associate with friendly, quality-driven, interpersonal and relationship building abilities.

Experience

At Your Service - Return Center Seasonal Associate    
Macy’s Herald Square, New York, NY, October 2024 - January 2025   

  • Ran register for returns, sales and credit card payments    
  • Ran for online order pick-ups  

Tent Operator    
SanTan Fireworks, Tolleson, AZ, June 2024 – July 2024   

  • Ran the daily operations of the firework tent   
  • Hired and trained staff    
  • Set up displays and products    
  • Ran POS and Credit Card machine 

Assistant Manager    
Storage Solutions, Chandler, AZ, March 2018 – January 2019   

  • Assisted customers with rentals of storage units  
  • Answered phone calls and emails and made collection calls for delinquent accounts 
  • Cleaned units after move out   

Multimedia Lab Tech    
Estrella Mountain Community College, Avondale, AZ, May 2015 - May 2016   

  • Facilitated open lab for students in multimedia classes   
  • Tutored students in Adobe and Microsoft Office applications    
  • Co-sponsored Multimedia Technology Institute Club meetings

Education

Business Management Classes    
Grand Canyon University, Phoenix, AZ, May 2017   

Associate of Art    
Estrella Mountain Community College, Avondale, AZ, May 2016   

Associate of Applied Science in Computer Application Technology    
Estrella Mountain Community College, Avondale, AZ, May 2014   

General Education Diploma    
Department of Education, Avondale, AZ, 1992 

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