Jobs
Search jobs Professionals hiring
Get leads
Get leads Professionals requesting services
Professionals
Search for professionals Browse services
For Recruiters
Social
Search articles Groups

Jobs

Search jobs Professionals hiring

Get leads

Get leads Professionals requesting services

Professionals

Discover professionals on beBee Search for professionals Do you have a specific need and need help? Services

For Recruiters Social

Search articles Groups

Profile

>

Post by Laura

Laura Gasoumian

Experienced Banker

Burbank, Los Angeles

View profile

Share

Select one group

You have no groups that fit your search

Laura Gasoumian

7 months ago

Laura Gasoumian's Updated Resume

PROFESSIONAL SUMMARY

Detail-oriented listener with customer relations skills. Reliable candidate ready to take on
challenges using problem-solving skills to help team succeed Stays on top of demands in fast-
paced environments by utilizing slow periods. Maintains organized, clean and safe work areas
while paying attention to important details. Dependable employee seeking opportunity to expand

skills and contribute to company success

EXPERIENCE

Union Bank | Valencia, California

July 2021 - May 2022
Branch Service and Sales Officer

« Recommended solutions to clients based on needs to sell products

» Demonstrated top-notch customer support

« Uncovered old accounts and deepened business relationships to increase revenue
« Facilitated cold calling on a daily basis.

« Expanded communication to establish contact with business prospects

« Defined sales activity and interactions in CRM system.

« Prioritized high customer satisfaction results

Bank of America | Glendale, California

February 2017 - July 2021
Relationship Banker

« Assigned as backup to management to oversee branch operations
« Initiated persuasive sales techniques on a day to day basis.
+ Integrated the use of technology to assist customers with account maintenance.

« Performed teller transactions to keep teller lines at minimum and yet still deliver exceptional

customer service.
« Discovered and referred clients to appropriate business partners.
« Established client rapport to generate customer loyalty

« Mastered the usage of technology to assist customers with basic account management

Goldstar Bakery | Los Angeles, California
January 2008 - May 2015

General Manager
« Assessed financial reports on a weekly to keep records current

« Executed strong, hard working team by choosing highly qualified candidates for specific

positions
« Evaluated prices for goods or services based on customer demand
« Guided team on daily workloads with confidence.

« Presented products of consistent quality to customers by working directly with vendors on

delivery and production issues

« Processed employee and customer disputes using strong problem-solving techniques

EDUCATION

Psychology
Woodbury University, Burbank, CA

Psychology
LACC, Los Angeles, CA

RESULTS

Generated 100% feedback rating on customer surveys

20% BCR teller rating at Bank of America

Completed 10-20 calls per day at Bank of America

Completed 50 calls per week at Union Bank

Overall profit loss nop greater than 5% per year at Goldstar Bakery

MISCELLANEOUS

Unemployed since May 2022 for personal reasons.

0 likes · 0 comments

Business

Facebook

Twitter

Linkedin

Whatsapp

Do you want to manage your own group?

© 2024 beBee.com

for Recruiters

For employers

ATS

BFS (beBee Job Ads for Search)

Publisher programs

Enterprise

Prices

Information

About us / Imprint

Cookies, privacy and terms of service

Other countries

FAQ