Kurt Baker

Enthusiastic, Versatile & Trainable

Arts / Entertainment / Publishing

Carlsbad, Eddy

Services offered

Hello,

I have had experience with clerical work on and off throughout my career, giving myself a solid, well-rounded working knowledge of an office environment. In addition, I have about six years of hospitality experience including: Resident Manager of a self storage facility in Bernalillo, NM, Breakfast Service Agent at Comfort Suites, Edgewood, NM, Front Desk Agent at Pelican Spa and Hotel, Truth or Consequences, NM, Camp Host at Rio Lago RV Park, Elephant Butte, NM and most recently, Camp Host and Front Desk Agent with Monarchy Country Rv Park, Windmill RV Park and Carlsbad Monarchy RV Park and Campground.

My most recent experience involved checking guests in, making reservations and customer service, managing day to day operations of maintenance staff and housekeeping staff. These three parks have over 300 rentable spaces of both monthly and daily guests.

Over the past ten years or so, I have discovered that I really do enjoy the administration side of business and wish to further my experience with your company. My resume states that I have experience with graphic design as well. This gives me skills in marketing and office management which I think could be incredibly beneficial to this position.

Front desk agent

Resident manager

Camp host

Approximate rate: USD$ 35 per hour

Experience

KURT BAKER

ABOUT

As an experienced, senior level graphic designer with over two decades of outstanding graphic design, business management and client skills within the marketing/advertising industry. I deliver innovative and compelling creative solutions with exceptional organization and attention to detail. My experience extends across multiple media and multiple fields of business. I've been successful in building client relationships and leading or being a part of winning creative teams in the development of national, international and local brand marketing programs.

In addition to my design background, I have co-owned two restaurants, managed a self storage facility with over 200 rentable units, have retail and hospitality experience and for the last four months, have served as a front desk agent for two RV Parks with over 300 rentable spaces.

EMPLOYMENT HISTORY

Monarchy Carlsbad RV & Campground, Windmill RV and Monarchy Country RV Park, Carlsbad, NM -
Camp Host and Front Desk Agent. – 2024 Handled guest check-ins efficiently, enhancing customer satisfaction and loyalty. Streamlined reservation processes, boosting operational efficiency and reducing wait times. Resolved guest inquiries promptly, improving overall guest experience. Collaborated with team to ensure seamless front desk operations and service delivery.

H&R Block, Truth or Consequences, NM - Customer Care Advisor – 2022-2023 Liaised between clients and tax preparers, enhancing communication and service efficiency. Scheduled appointments effectively, optimizing client flow and satisfaction. Conducted outreach calls, successfully re-engaging previous clients and attracting new ones.

Center Gallery/Burger Carroll and Associates, Truth or Consequences, NM – In House Graphic Designer, Social Media Manager, Website Developer and In-House Marketing Expert. – 2020-2022 Designed engaging graphics for social media, boosting audience engagement. Managed website development projects, improving site traffic and user experience Led in-house marketing initiatives, resulting in measurable brand growth

Freedom Storage, Bernalillo, NM - Resident Manager – 2016-2020 Managed 200+ units, ensuring 80-90% occupancy, enhancing tenant satisfaction. Led marketing efforts, boosting online and local presence, increasing rental inquiries. Maintained facility website, ensuring up-to-date information and user-friendly navigation.

DMI Agency, Visalia, CA – Senior Graphic Designer – 2008-2010 Produced creative projects at DMI Agency, enhancing brand identity and driving client engagement
through innovative design solutions. Worked closely with cross-functional teams at DMI Agency to develop cohesive branding strategies, fostering a culture of creative excellence.