Kiyah Venzen

05/2022 to 10/2022

25-32 Hours/Week

Residential Dietary Care Aide

Paramount Senior Living at Fredericksburg – Fredericksburg, VA

Supervisor: Rosa Morales

·   Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas according to federal, state, and local health and sanitation regulations.

·   Recognized and reported abnormalities or changes in residents' diet status to manager and nursing staff resulting in prompt medical interventions.

·   Planned, prepared, and served meals and snacks according to resident allergies, sensitivities, and modified diets.

·   Remained alert to problems or health issues of residents and competently responded.

·   Recorded temperatures of food storage.

·   Documented residents' nutritional needs and demands.

·   Provided the most appropriate level of services for resident well-being.

·   Effectively communicated with the dietary chef, team, manager, and nursing staffto ensure proper dietary needs were met.

·   Adhered to HIPAA- compliant policies and procedures.

·   Exhibited a friendly, understanding, and caring attitude towards residents.

·   Received positive feedback from residents and their families for providing excellent customer service and dietary care.

08/2021 to 01/2022

25-32 Hours/Week

Lead Retail Associate

Germanna Community College – Fredericksburg, VA

Supervisor: Kathleen Trump 

·   Listened to customer needs and desires to identify and recommend optimal products.

·   Used strong customer service skills and effectively communicated.

·   Stocked, priced, and shelved merchandise and assisted in setting up displays.

·   Answered customer questions about products and services.

·   Helped customers locate merchandise and promoted key items.

·   Implemented strategic visual merchandising.

·   Developed customer loyalty by providing exceptional services and pleasant shopping experiences.

·   Maintained store organization and cleanliness.

·   Maintained up-to-date knowledge of store sales, payment policies, and security standards.

·   Processed cash, credit, and federal student aid payments.

·   Prepared and packaged orders for shipping.

·   Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

·   Monitored customers for signs of security concerns and reported issues to management.

07/2017 to 05/2023

32 Hours/Week

Administrative Assistant

R&R ELECTRIC LLC – Fredericksburg, VA 

·   Answered multi-line phone system, routing calls, and delivered messages to staff.

·   Professionally greeted visitors.

·   Executed record filing system to improve document organization and management.

·   Restocked supplies and submitted purchase orders to maintain stock levels.

·   Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

·   Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

·   Edited documents to improve accuracy of language, flow, and readability.

·   Generated reports and prepared correspondence in Word and prepared PowerPoint presentations.