Kimberlee Rodovsky

We all know animals make the world a better place, my passion is to make the world a better place for them & their people.

Bothell Pet & Feed Supply: Business Relations, Companion Animal Specialist, Customer Service 

November 2021-present

July 2016-August 2019

October 2010-September 2014

Assist customers in making purchasing decisions for their pets individualized needs

Responsible for maintaining inventory and ordering from multiple vendors

Continually self-educate about new pet products and industry trends

Himalayan Dog Chew LLC: Small Pet Specialty Sales Representative- September 2020-October 2021

Receive, review and process orders for customers in Quick Books

Ensure the completion and shipment of customer orders

Recruit and establish new customers

Responsible for communication with 1,000 plus accounts, with special focus on top 40 accounts

Collaborated with Sales & Marketing Team for trade-shows, marketing campaigns, and package updates

Worked closely with Business to Consumer department to maintain excellent customer service

Maple Leaf Veterinary Care Center: Client Services-August 2019-September 2020

Answer multi-line phone system and triage patient needs

Handled all financial transactions for clients

Responsible for prescription diet inventory 

Assist as needed with patient care

Create and maintain client files, both paper files and via AviMark software

Certified Medication Handler 

CHS Northwest: Product Category Manager- October 2015-June 2016

Responsible for the inventory of all animal products in multiple stores in the CHS Northwest Network

Worked with others in my team to create advertising for the company

Maintained positive relationships with store managers and distributor reps

CHS Northwest: Inventory Specialist- September 2014-June 2015

Rang up customer sales and provided excellent customer service

Weekly inventory maintenance

Updated SKU changes and price changes on sales floor

BA in Youth & Family Ministry

My knowledge within the pet industry has been obtained by over 15 years of experience in a variety of roles.