Kerrigan West

Change management and internal communications professional with extensive experience in employee engagement, change management, crisis communication, and leadership training. Expertise in developing and managing stakeholder relationships, change strategy, communication planning and implementation, and simplifying complex concepts into simple, clear, engaging stories. Commited to creating a culture of excellence, quality, service, and profitability. Track record of achievement in meeting operating plan commitments and change adoption targets. Strength in creating an inclusive culture with strong communication and teamwork that benefits the entire organization. 

KEY SKILLS 

Change Management Strategy | Issue Resolution | Business & Function Transformation | Plan Implementation | Project Management | New Systems & Technology | Relationship Management | User Experience | Employee Communication | Growth Mindset | Storytelling

PepsiCo Communications Lead

Supported PepsiCo’s global Integrated Business Planning (IBP) transformation by defining the project team communications plan, developing core assets, building toolkits and templates, and partnering with global and local deployment teams to ensure stakeholder support and adoption.

PepsiCo Change Management Communication

Developed and launched change management standards and templates in order to drive quality improvements, consistency for change activation, impactful storytelling through user-focused communication across Global Human Resources Operations & Service Delivery teams. 

Change and Employee Engagement Consultant

Participated in firm leadership, managed key client relationships, partnered with clients to provide employee engagement and change management solutions, developed firm brand and marketing strategy and plan implementation.

B.A. in Communication