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Kayla Smith

Kayla Smith

Customer Service Representative

Customer Service / Support

Jacksonville, Duval

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About Kayla Smith:

In my adolescent years, I always had an interest in the field of Criminal Justice and always foreseen myself becoming a lawyer one day. Throughout my middle and high school years, I participated in academic courses such as Law Studies, American History, Civics, Forensic Science, and more. During this time, I frequently tutored special needs students on campus. Since being enrolled at Trinity Baptist College, I have maintained above a 3.7 GPA and continued my tutoring sessions for students on campus as well.

ACADEMIC ACHEIVEMENTS:
2016-2017 - 'What's My Story' Duval County Public School District Art Contest
2018-2019 - Pre-IB Courses (Passed)
2021-2022 - AP English Exam (Passed)
2021-2022 - Biliteracy Seal (Spanish)
2021-2022 - Graduated Top 25% 
Spring 2024 - Presidents List (4.0 GPA)
2024- Received 4-40 Licensing 
Summer 2024 - Dean's List (3.6 GPA)

In August 2024, I began working for State Farm with a local agent. I completed and passed my 4-40 licensing exam (96.00/100.00) and received my license.

Experience

Customer Service Representative

 State Farm Agent Customer Service Representative (Full-Time) ·Aug 2024 to Present · 2 months Jacksonville, Florida, United States 

State Farm Agent - Bob Gibbs
 

Education

  • Trinity Baptist College (Jan 2024 - Present) B.S. Criminal Justice Presidents List Award Spring 2024
  • Duval Virtual Instruction Academy (AUG 2021-May 2022) Graduated (High-School Diploma)
  • FSCJ (Completed) 4-40 Customer Service Insurance Representative Licensing

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