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Kaycee Gracia

Kaycee Gracia

Administrative Assistant

Administrative

New Haven, Town of New Haven, New Haven

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About Kaycee Gracia:

Detail-driven, organized, and genuinely people-focused. I thrive in roles where I can keep operations running smoothly, support a team, and make sure clients feel taken care of. I bring strong communication skills, fast learning, and a calm, solutions-first approach to anything that comes across my desk. Whether it’s managing schedules, handling customer inquiries, or keeping projects on track, I’m the person who makes things easier for everyone around me.

Experience

ADMINISTRATIVE ASSISTANT, NIYAM IT                                                                10/2022-Present

Supported day-to-day departmental operations by coordinating administrative workflows, managing clerical tasks, and ensuring smooth communication across teams.

Key Results:

  • Coordinated communication across multiple teams to keep workflows efficient and error-free.
  • Managed digital files, project records, and scheduling with high accuracy and organization.
  • Created and formatted presentations, documents, and reports for large-scale national tech events.
  • Supported clients and internal staff with timely responses, clear direction, and reliable follow-through.
  • Ensured smooth virtual operations by handling emails, logistics, and project updates.

 

SALES REPRESENTATIVE, ACTION SPORTS                                                               12/2019-05/2022

Direct responsibility for opening, closing, and general management of the store including customer service and client relations. Aided in purchasing seasonal purchases of snowboards and skis and aided in seasonal rentals.

Key Results:

  • Delivered high-level customer service in a fast-paced environment with heavy seasonal demand.
  • Handled customer inquiries, rentals, product issues, and purchase assistance with clarity and professionalism.
  • Managed records of rentals and sales while maintaining accurate logs and inventory updates.
  • Helped navigate unprecedented COVID-driven volume, contributing to strong first-year profitability.

CAPTAIN, TEAM USA PASO FINO YOUTH TEAM                                                    01/2016 -08/2018

Direct responsibility for team recruitment, sponsorship negotiation, horse selection, and fundraising. Daily tasks included meetings with parents, follow-ups with horse trainers, and communications with team members.

 

Key Results:

  • Led communication, scheduling, and coordination for a large international team.
  • Maintained organized documentation across recruitment, sponsorships, and logistics.
  • Managed sensitive information, professional correspondence, and sponsor relations.
  • Ensured excellent client/partner experience in high-pressure environments.

 

FARM OWNER AND MANAGER, PASOS DEL CIELO                                      05/2010-08/2018

Direct responsibility for management of entire facility to include accounts receivable, accounts payable, human resources, maintenance of farm, well-care, sales, marketing, customer service, and training for the horses.

Key Results:

  • Oversaw full daily operations including client communication, account management, scheduling, and customer service.
  • Maintained meticulous records for sales, training, invoicing, and customer accounts.
  • Managed confidential client information and upheld high professionalism in all interactions.
  • Balanced multiple concurrent workflows with accuracy and attention to detail.

Education

BACHELORS, YALE UNIVERSITY                                                                                  09/2023-Present

Major: Neuroscience - GPA: 3.7

Awards: Yale Gift (full tuition scholarship), John H. (B.S. 1959E) and Judy E. Moss Scholarship

Extracurriculars: Equestrian Team, Geology Club, Big Sib/Lil Sib Peer Mentoring Coordinator, Eli Whitney Student Society Events Coordinator.

 

SUMMER RESEARCH, UNIVERSITY OF GLASGOW                                                 05/2025-08/2025

Area of Focus: Addiction Recovery of C. elegans via Psychopharmaceuticals – GPA: 4.0

Project Summary: Conducted controlled C. elegans experiments modeling amphetamine addiction, using multi-stage exposure and withdrawal paradigms to quantify behavioral and physiological changes. Designed and executed intervention assays targeting various neurotransmitter pathways using serotonin, dopamine, and THC to assess their effectiveness in mitigating withdrawal. This work contributed to a broader understanding of neurochemical modulation within invertebrate addiction pathways.

 

ASSOCIATES, SUFFOLK COUNTY COMMUNITY COLLEGE                                      09/2020-05/2023

Major: Geology - GPA: 4.0

Awards: $32,769 in scholarship awards

  • Academic Excellence in Geology
  • Morton D Strassberg Scholar
  • Student of the Year – Runner Up
  • Laura Provenzano Scholar
  • Get There From Here Scholar
  • NSF-I SUCCESS Scholar
  • Astor Technical, Scientific, and Engineering Scholar
  • Sartorius STEM Scholar

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