Karin Holmberg

I bring more than 20 years of experience at UW Medicine, leading across clinic operations, management, and clinical informatics. Throughout my career, I’ve built a reputation for bridging the gap between clinical teams and technical experts, translating complex requirements into practical, efficient workflows. With deep expertise in Epic systems, I’ve consistently guided teams through high-stakes challenges, including recovering failed implementations and driving enterprise-wide improvements.

What sets me apart is the ability to lead through change and deliver measurable results in fast-paced, high-volume environments. I’ve advanced clinic performance by optimizing staffing, increasing patient access, and introducing technology-driven efficiencies. My approachable communication style has earned the trust of physicians, administrators, and IT colleagues, making me a valued partner in building solutions that work. I am a trusted presenter and facilitator, invited by faculty groups and clinical leadership to lead discussions on workflow and adoption strategies. 

I also bring firsthand experience as a Functional Diagnostic Nutrition Practitioner (FDNP), using EHRs to document care, track progress, and capture protocol changes. This lens helps me understand how providers experience EHRs and what supports effective workflows.

Selected Accomplishments
➤ Transforming an Unsuccessful Epic Deployment: Recovered a failed Epic launch by redesigning workflows, retraining staff, and restoring confidence, stabilizing operations and positioning the department as a system-wide success example.

➤ Driving Significant Clinic Volume Growth: Increased patient visits from 20,000 to over 26,000 annually by leading process improvements, optimizing staffing, and improving workflows, strengthening patient access and clinic sustainability.

➤ Reviving the Expert User Program: Revitalized UW Medicine’s program, designing engaging content and interactive meetings that grew participation, improving clinical adoption and creating stronger collaboration between IT and clinical teams.

➤ Transforming Cardiology Epic Adoption: Improved EHR utilization in a 200-member clinic by building clinician trust, observing workflow gaps, and redesigning Epic build and workflows. Led targeted staff training to support adoption and efficiency.

➤ Expanding Clinical & Technical Expertise: Blended clinic management, informatics, and training roles—combining operational insight with technical skill to advance workflows and efficiency.

Title: Office Manager

Company: Action Chiropractic

Dates: November 2023 – Current

Description: I oversee front desk operations to ensure a welcoming patient experience while supporting providers with medical assisting duties, including rooming patients and recording vitals. I reduced scheduling gaps by implementing multi-visit care plans, expanded insurance credentialing for massage therapists to improve access, and updated clinic policies to align with compliance and growth.

Title: IT Business Analyst & QA Tester Supervisor

Company: Washington State Department of Health

Dates: July 2021 – May 2022

Description: I managed business analysts and QA testers, ensuring requirements and deliverables aligned with organizational goals. I initiated process improvements that streamlined communication between business and IT, directed test planning and defect management, and validated software performance to improve system reliability and user satisfaction.

Title: Epic Phoenix (Transplant) Application Analyst

Company: UW Medicine Dates: September 2018 – June 2021

Description: I partnered with transplant and mechanical circulatory support teams to design and configure workflows in Epic Phoenix that supported patient care. I facilitated workflow sessions, mapped transplant protocols to builds, collaborated with Epic Systems leadership on new features, and provided training and support to ensure seamless go-live readiness.

Title: Clinical Informatics Analyst

Company: UW Medicine Dates: April 2013 – September 2018

Description: I worked closely with cardiology providers to improve EHR workflows, driving satisfaction and adoption through redesign sessions and faculty presentations. I also managed UW Medicine’s Expert User program, creating interactive content that improved provider participation and drove collaboration between clinical and IT teams.

Title: Health Services Manager

Company: UW Medicine Bone & Joint Center

Dates: January 2007 – March 2013

Description: I directed operations for a high-volume orthopedic and rehab clinic, managing multidisciplinary teams and leading process improvements that optimized patient care. I recovered a failed Epic implementation by securing rebuild resources and redesigning workflows, while also streamlining physician flow and aligning specialty care delivery with enterprise goals.

Bachelor of Science in Zoology/Physiology, University of Washington, 2000

Medical Management Certificate, University of Washington, 2012

Functional Nutrition Certification, Functional Nutrition Alliance, 2023

Functional Diagnostic Nutrition Practitioner Certification, 2024

Epic Ambulatory Build Certification, 2018-2021

Epic Phoenix Build Certification, 2018 - 2020