KAREN SHERARD-MURRAY
Upper Management / Consulting
About KAREN SHERARD-MURRAY:
Property Operations & Maintenance
Coordinate routine and emergency maintenance for single-family homes.
Conduct property inspections (move-in, mid-lease, and move-out).
Manage vendor relationships and ensure quality work within budget.
Ensure homes comply with local housing, safety, and building regulations.
Tenant Management
Respond to tenant inquiries, service requests, and complaints.
Enforce lease terms, community policies, and property rules.
Conduct tenant onboarding and orientation for new residents.
Oversee lease renewals, rent escalations, and retention efforts.
Leasing & Marketing
Advertise vacancies using listing platforms and property management software.
Conduct property showings and guide prospective tenants through the application process.
Screen applicants (credit, background, rental history, employment).
Prepare and execute leases and related documentation.
Financial Management
Collect rent, utilities, and fees; follow up on delinquencies.
Prepare monthly financial statements and budget reports for property owners.
Approve invoices, monitor expenses, and manage operating budgets.
Recommend cost-saving measures and capital improvement projects.
Owner Relations
Provide regular updates to property owners regarding property performance.
Advise owners on market trends, rental pricing, and investment opportunities.
Handle owner requests and coordinate major repairs or improvements.
Compliance & Risk Management
Ensure adherence to federal, state, and local landlord-tenant laws.
Maintain accurate documentation, tenant files, and property records.
Manage evictions in accordance with legal requirements (when necessary).
Qualifications
Experience in property management, real estate, or a related field.
Knowledge of single-family home maintenance and building systems.
Strong communication, customer service, and organizational skills.
Proficiency with property management software (AppFolio, Yardi).
Valid real estate license (Georgia).
Ability to work independently and manage multiple properties simultaneously.
Key Skills
Tenant relations
Maintenance coordination
Time management
Conflict resolution
Budgeting & financial reporting
Leasing & marketing
Vendor management
Local rental law knowledge
Experience
SINGLE AND MULTI-FAMILY PROPERTY MANAGEMENT EXPERIENCE:
Property Operations & Maintenance
Coordinate routine and emergency maintenance for single-family homes.
Conduct property inspections (move-in, mid-lease, and move-out).
Manage vendor relationships and ensure quality work within budget.
Ensure homes comply with local housing, safety, and building regulations.
Tenant Management
Respond to tenant inquiries, service requests, and complaints.
Enforce lease terms, community policies, and property rules.
Conduct tenant onboarding and orientation for new residents.
Oversee lease renewals, rent escalations, and retention efforts.
Leasing & Marketing
Advertise vacancies using listing platforms and property management software.
Conduct property showings and guide prospective tenants through the application process.
Screen applicants (credit, background, rental history, employment).
Prepare and execute leases and related documentation.
Financial Management
Collect rent, utilities, and fees; follow up on delinquencies.
Prepare monthly financial statements and budget reports for property owners.
Approve invoices, monitor expenses, and manage operating budgets.
Recommend cost-saving measures and capital improvement projects.
Owner Relations
Provide regular updates to property owners regarding property performance.
Advise owners on market trends, rental pricing, and investment opportunities.
Handle owner requests and coordinate major repairs or improvements.
Compliance & Risk Management
Ensure adherence to federal, state, and local landlord-tenant laws.
Maintain accurate documentation, tenant files, and property records.
Manage evictions in accordance with legal requirements (when necessary).
Qualifications
Experience in property management, real estate, or a related field.
Knowledge of single-family home maintenance and building systems.
Strong communication, customer service, and organizational skills.
Proficiency with property management software (e.g., AppFolio, Buildium, Yardi).
Valid real estate license (in states where required).
Ability to work independently and manage multiple properties simultaneously.
Key Skills
Tenant relations
Maintenance coordination
Time management
Conflict resolution
Budgeting & financial reporting
Leasing & marketing
Vendor management
Local rental law knowledge
Education
Licensed under Georgia Real Estate Commission for Sales and Management
CAM Certification for Multi-Family and HOA Management
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