
Julie Kendall
Customer Service / Support
About Julie Kendall:
I am an energetic, hard-working, and self-motivated individual who takes pride in providing excellent customer service. I have been in real estate since 2006 where I have developed great people and problem solving skills. I am dependable, always on time, and work well both independently and as part of a team. I recently moved back from South Carolina to be closer to my family, which includes my three children and four wonderful grandchildren. My first job as a teenager was with Albertsons in the bakery, where I developed a strong work ethic and a passion for helping customers. I bring years of experience, dedication, and a positive attitude to every role I take on.
Experience
WORK EXPERIENCE
KELLER WILLIAMS/RE/MAX, Rock Hill, SC Real Estate Agent, June 1,
2022-March, 2025
As a real estate agent, I helped my clients purchase, rent, or sell properties. I advised them on the market conditions, conducted walkthroughs, and provided guidance and assistance through the process of buying or selling their dream home and/or property. I delivered the best customer service possible, drafting and preparing offers and all paperwork involved. I coordinated inspections, appraisals, and repairs in a timely manner all while keeping the client calm and assured that everything will turn out just right.
AFLAC, Rock Hill, SC Business Solutions Specialist, January 5, 2022-
January 1, 2023
As an insurance agent I conducted sales presentations and enrolled employees in different products in order to help them with paycheck assurance. I provided excellent customer service and claims support to new and existing policyholders.
EAGLE POINTE APARTMENTS, Boise, Idaho Leasing
Manager, June 2020 - October 2021
As a leasing manager for a complex with 143 units, I had a number of responsibilities. I was responsible for collecting rents, sending out late notices, advertising for apartments when one became vacant, walking apartments before leasing making sure they were rent ready, entering all tenant information into Yardi Breeze, and sending out violation/fine letters. Other responsibilities were overseeing maintenance requests, deposit refunds, and payables. Customer service was a huge part of this job along with being able to relate to a diverse group of people. Keeping people calm when an issue arose and being a problem solver.
SILVERCREEK REALTY GROUP, Boise, Idaho Realtor
Realtor, March 2019 - Present
As a real estate agent, I helped my clients purchase, rent, or sell properties. I advised them on the market conditions, conducted walkthroughs, and provided guidance and assistance through the process of buying or selling their dream home and/or property. I delivered the best customer service possible, drafting and preparing offers and all paperwork involved. I coordinate inspections, appraisals, and repairs in a timely manner all while keeping the client calm and assured that everything will turn out just right.
GOICOECHEA, DI GRAZIA, COYLE, & STANTON LTD., Elko, Nevada
Legal Assistant, July 2017 – July 2018
I was responsible for answering all phone calls, taking down any details from current and potential clients. I also drew up any documents that were asked of me by the attorneys. I was also in charge of maintaining all corporate accounts, from writing client reminder letters to filing their annual lists and then making sure that they received their business license from the Secretary of State. I was also in charge of entering the attorney's time for the purpose of the billing of all clients. Billing included entering not only time but all expenses as well.
DAYNES EYE & LASIK, Bountiful, Utah Medical Assistant
or receptionist, May 2013 – Apr 2014
I worked with patients, inputting all their medical information, took their visual acuity, ran any necessary tests on their eyes such as AOL, AR's, Fundus Photos, Visual Fields, and I also did refractions. I answered phones, set appointments, collected all insurance information, and did all the necessary documents for attestation. I was also responsible for all customer service related responsibilities.
ST. LUKE'S HOSPITAL, Boise, Idaho PBA,
Apr 2011-Mar 2013
I worked with patients to register them for all services rendered at the hospital, such as outpatient, surgery, emergency, pre-admission and admission. I gained a vast knowledge of the different insurances and how to bill out accordingly. I became CHAA Certified within the hospital which allowed me to work in all of the many areas. I am also trained on Epic, which is a worldwide computer system used by many hospitals.
MARVEL & KUMP, LTD., Elko, Nevada Legal
Assistant, Sep 2008 - Mar 2011
I was responsible for scheduling all appointments with clients. I coordinated many different office functions encompassing court calendar management, retainment of court reporters and/or interpreters, and ensured satisfaction of deadlines through execution of dated correspondence. I also prepared all documents and supporting forms for attorney's review and prepared files of cases from discovery to the trial phase.
Education
I earned an Associate’s Degree in Education; however, I believe my most relevant education came after I obtained my real estate license. Through my experience in real estate, I learned how to navigate difficult situations, communicate effectively with a wide range of people, and build strong, trusting relationships. Helping clients find and acquire their homes or properties has taught me how emotional the process can be. I have developed the ability to keep clients calm, reassure them that everything will work out, and ensure that all necessary inspections and repairs are completed — showing them that I truly have their best interests at heart.
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