Juana Richard

My expertise spans workforce planning, employee relations, and transformational leadership—aligning HR strategies with company goals to create lasting impact.

Develop and implemented HR policies and procedures supporting the human factor of the facility. • Create and executed annual HR strategies aligned with facility objectives. • Ensure compliance with employment laws and regulations. • Manage unemployment compensation processes, conducting thorough investigations and maintaining comprehensive records. • Investigate workplace incidents related to Worker's Compensation, compiling detail reports and implementing enhanced safety protocols to mitigate risks. • Manage employee benefits administration and streamlined processes for efficiency. • Direct hiring and recruitment processes, fostering diverse candidate pipelines. • Serve as the primary point of contact for all employee relations issues. • Train and coach department heads on HR best practices, including hiring, performance evaluations, and disciplinary procedures. • Lead job description updates, ensuring regular review for accuracy. • Launch and enhance performance management system for employee evaluations. • Conduct market research to maintain competitive wage programs. • Process payroll with a focus on accuracy and efficiency. • Oversee HRIS system functionality, providing technical support and ensuring data integrity. • Worke as an active partner closely with key company executives to move Human Resources forward within the organization as an active strategic partner with operations. • Create and administer recognition programs and events to foster a positive work environment for all employees. • Create and administered community services event for employees. 

Vocational school: Nursing Central Pennsylvania Institute of Science and Technology - Pleasant Gap, PA Certified Nurse Assistant, 1991. Registration 9135980