Juan Juliao Velez

I am a very sociable, professional and organized person, I stand for my word, when I say I am going to do something I get it done. People that know me would say the same and that I am a problem solver and someone who is trustworthy.

I am a BA who switched careers to IT about 6 years ago, I saw an opportunity and I decided to make the change. So I learned computer networking and along with what I already knew about computers was able to make the move. From a young age I have always been interested in technology, luckily the schools that I attended had a decent focus on getting us involved with technology, also having computers  at home gave me that exposure. 

I am from Barranquilla, Colombia where Shakira and Sofia Vergara are from and the reason I am living in the US is because my wife served PC in a town about 3 hours away from my city and that is why I am here and currently I am looking for a job since me and my team were laid off about two months ago.

PROFESSIONAL EXPERIENCE  
ALERT LOGIC – FORTRA  
Atlanta, GA. USA 
Alert Logic, a leading provider of cloud-based/On Prem. security solutions, offers cutting-edge threat management and 
compliance services 
Technical Support Engineer (Security Analyst)  
Sept 2022 – March 2024 
• Deployment of network monitoring devices, system upgrades, Syslog configuration and log management 
• Troubleshot network connectivity and security configurations, syslog configuration and IDS monitoring 
• Resolving 3-28 customer inquiries daily for technical problems through remote screen share, phone calls, and emails 
CISCO - SYKES COLOMBIA 
A top-rated CISCO partner for bilingual Network Engineers 
Support Engineer (IT), Content Security Devices  
Barranquilla, Colombia 
July 2019 – March 2021 
• Provisioned, deployed, managed upgrades and created/maintained message filters for CISCO content security devices 
• Installed, configured, and troubleshot AsyncOS in addition to implementing backup, import and restore configurations  
• Troubleshot 5-25 DNS, MX records, malicious IP addresses, malware detection, and blacklisting/whitelisting issues daily 
KITCHEN ART 
A custom kitchen remodeler with an emphasis on modern appliances and design   
General Manager 
Barranquilla, Colombia 
November 2017 – August 2019 
• Managed 6 employees and client relations for 60+ construction projects, completing 60% of projects earlier than anticipated  
UNITED STATES PEACE CORPS 
Manatí Atlántico, Colombia 
A U.S. based agency and service program of trained personnel sent as volunteers to assist developing nations 
Budget Coordinator, Workshops for Peace 
July 2017 – March 2018 
• Developed a $2.6K grant budget with Friends of Colombia, maximizing resources for 25 adults and 45 children  
• Organized accounting reports for US government for 100 hours of volunteer work, identifying lowest cost suppliers 

EDUCATION & CERTIFICATIONS  
Atlanta, GA 
COMPTIA  
CompTIA Security+ 
AMAZON WEB SERVICES TRAINING AND CERTIFICATION 
AWS Cloud Practitioner Certification CLF-01  
PEARSON VUE  
CCNA Certification (Routing & Switching CCNA-200-301)   
UNIVERSIDAD SIMON BOLIVAR 
Bachelor of Science in Business Administration, Minor: Finance  
SKILLS  
Atlanta, GA 
Atlanta, GA 
Barranquilla, Colombia 
Barranquilla, Colombia 
• Microsoft OS   • Linux OS   • SIEM MGMT   • Cisco • AWS • VMware   • Wireshark   • Basic Python   • HTML CSS