
josephine githendu
Customer Service / Support
About josephine githendu:
With over 10 years of experience in customer service, sales and business development, I have built a proven track record of driving growth, optimizing client experiences and leading high-performing teams. I have served in senior roles such as Regional Sales & Business Development Manager where i spearheaded strategic market expansion and consistently exceeded sales targets. My career began in customer-facing roles at Airtel Communication Kenya and Basco Paints Products (K) Limited, where i honed my expertise in customer relations and service excellence. Today, i leverage my extensive industry knowledge to lead telesales, customer support operations and Client acquisition: helping businesses across the globe strengthen customer engagement, boost retention and achieve measurable sales success.
Experience
Customer Support, management and retention. Sales Acquisition
Education
BA Mass Communication in Marketing
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