
Joscelyn Plaza
Customer Service / Support
About Joscelyn Plaza:
i Am outgoing, dedicated, and open minded I get across to people and adjust to changes with ease. I believe that a person should work on developing their professional skills and learning new things all the time. Currently, I am looking for new career opportunities.
Experience
Direct Support Professional
The Arc - Ulster County, NY
February 2018 to May 2020
Monitor and report on status of health and safety.
- Complete documentation of activities and significant events
- Assist as appropriate with preparation of meals as needed
- Maintain a schedule of services/ activities.
Barista
Plattekill, NY
July 2017 to February 2019
- Prepare espresso shots, speciality espresso drinks, and French press, pour over and drip coffee
- Memorize drink orders and preferences for regular customers to build rapport and increase brand loyalty
- Advised customers on coffee blends, roasts, teas, speciality espresso beverages and artisanal pastries offering accurate detailed information about origin and flavor
Bookstore Clerk
Follett Corporation - New Paltz, NY
June 2017 to February 2018
- Perform regular audits of the information and inventory on file
- Organize and host book sales, author signings, and other reading events
- Help people locate reference and leisure reading materials.
Education
2015 new paltz high school diploma
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