Jetaun Brown

A dynamic learning and development strategist, facilitator, and AI-driven content creator with extensive experience in curriculum development, organizational consulting, diversity & inclusion strategy, and Agile coaching. Adept at designing and implementing high-impact training programs, fostering inclusive work environments, and leveraging AI for engagement growth.

Key Expertise:

• Strategic Training & Curriculum Development – Designed and enhanced employee training programs at organizations like TechJob.Help, The CodeCartel, and ServiceNow/Nuvolo, improving skill acquisition and productivity.
• AI-Driven Engagement & Content Creation – Applied AI tools to develop content strategies, leading to a 30% increase in follower engagement at HEALn.HELP.
• Organizational Development & Workforce Planning – Assessed talent gaps, optimized hiring strategies, and implemented career development initiatives to enhance workplace productivity.
• Diversity, Equity & Inclusion Leadership – Created and led ID&E programs that promoted psychological safety, belonging, and neurodiversity awareness, collaborating with ERGs and leadership teams.
• Agile & Scrum Leadership – Served as Scrum Master and Agile Coach, facilitating sprint planning, backlog refinement, and training development teams in Agile best practices.
• ServiceNow/Nuvolo Training & Knowledge Management – Developed comprehensive training materials, workshops, and e-learning modules, ensuring effective system adoption and organizational efficiency.

Notable Achievements:

• Founded and built HEALn.HELP, a holistic wellness platform supporting tech professionals through coaching, community engagement, and strategic partnerships.
• Managed and grew HEALn HELPDesk, a weekly digital talk show (podcast) focused on wellness and professional development.
• Designed interactive workshops on unconscious bias, psychological safety, and inclusion, helping organizations strengthen cultural competency.
• Spearheaded knowledge management strategies, ensuring accessibility and effectiveness of enterprise-wide learning resources.

Core Skills:

AI Model Implementation | Learning & Development | Agile Coaching | Diversity & Inclusion Strategy | Training Program Development | ServiceNow/Nuvolo Training | Knowledge Management | Social Media Engagement | Workshop Facilitation | Organizational Development | Curriculum Design | Human-Centered Design

With a composed, adaptable, and highly engaged approach, excels in collaborative environments, ensuring measurable improvements in training effectiveness, employee engagement, and organizational success.

I am a Certified Technical Trainer (CTT+) through CompTIA, with expertise in instructional design, facilitation, and training delivery. I recently earned my SAFe Scrum Master certification, enhancing my skills in Agile methodologies, Scrum facilitation, and enterprise-level Agile transformation. I also have experience prompting AI to optimize content creation, training strategies, and engagement.