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Crystal Lake
Jessica Sibilia

Jessica Sibilia

Client Relations & Marketing Specialist

Administrative

Crystal Lake, Township of Algonquin, McHenry

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About Jessica Sibilia:

  • Versatile administrative and marketing professional with extensive experience supporting client services, office administration, and business development operations within the financial and consulting environments
  • Proven track record of managing calendars, coordinating client communications, preparing documents, and facilitating day-to-day office operations
  • Adept at developing marketing strategies, managing social media and email campaigns, creating content, and executing events that enhance client engagement and retention
  • Technically skilled in CRM platforms, content management systems, email marketing platforms, and design tools
  • Strong interpersonal, communication, and conflict resolution skills with a client-first approach and the ability to manage competing priorities in fast-paced and time-sensitive environments
  • Currently pursuing an Illinois Real Estate License

Experience

  • Versatile administrative and marketing professional with extensive experience supporting client services, office administration, and business development operations within the financial and consulting environments
  • Proven track record of managing calendars, coordinating client communications, preparing documents, and facilitating day-to-day office operations
  • Adept at developing marketing strategies, managing social media and email campaigns, creating content, and executing events that enhance client engagement and retention
  • Technically skilled in CRM platforms, content management systems, email marketing platforms, and design tools
  • Strong interpersonal, communication, and conflict resolution skills with a client-first approach and the ability to manage competing priorities in fast-paced and time-sensitive environments
  • Currently pursuing an Illinois Real Estate License

Education

  • Currently pursuing an Illinois Real Estate License
  • Google Analytics 4 Certified, 2024
  • SEMrush Certified, 2024
  • Email Marketing: Strategy and Optimization Certified, LinkedIn, 2022
  • Certified Digital Marketing Professional (CDMP)®, Digital Marketing Institute, 2021
  • PCM® Digital Marketing, American Marketing Association, 2021
  • Inbound Marketing Certification, HubSpot, 2021
  • IL Institute of Art, BA of FashionDesign & DigitalDesign, completed 152/160 credits before school closure

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