Jessica Zaragoza

I’m a dedicated and adaptable professional with extensive experience in customer service, operations, and team leadership. Over the years, I’ve developed strong skills in communication, problem‑solving, documentation, and accuracy — all of which translate seamlessly into remote data entry and customer support roles.
I’m currently transitioning into entry‑level remote work, and I’m confident in my ability to learn new systems quickly, follow procedures, and maintain high standards of quality. I’m known for staying organized, supporting both customers and teams effectively, and handling tasks with professionalism and consistency.
I’m seeking a remote opportunity where I can contribute my strengths, continue growing, and provide dependable support to a team that values accuracy, reliability, and great service.

I am writing to express my interest in the Data Entry or Customer Service positions, with a strong background in customer support, administrative operations, and high-volume task management, I bring a combination of accuracy, reliability, and professionalism that aligns well with the needs of this role. Throughout my career, I have developed a reputation for being detail-oriented, organized, and dependable. In my leadership roles at Goodwill, I regularly handled documentation, reporting, inventory tracking, and compliance tasks that required precision and consistency. These responsibilities strengthened my ability to manage data accurately, follow structured processes, and maintain clear communication across teams. In addition, my experience providing customer support-both in person and through digital platforms-has equipped me with strong interpersonal skills and the ability to assist customers with patience, clarity, and empathy. Whether working independently or in a team environment, I stay focused, adaptable, and committed to delivering high-quality work. I am excited about the opportunity to bring my skills in data accuracy, customer service, and administrative support to your team. I am confident that my work ethic, attention to detail, and ability to learn new systems quickly would make me a valuable addition to your organization. Thank you for your time and consideration. 

I’m actively completing my Cybersecurity studies at Moreno Valley College, where I’m developing skills in technology, systems, and analytical thinking. I earned my high school diploma from Chino Hills High School and continue to build on my education through hands‑on experience and professional development.