Jessica McCarthy

I’m a proactive problem solver with a background in management analysis and operations for federal and defense organizations. I enjoy helping teams streamline workflows, build better processes, and meet their mission objectives. I bring a balance of analytical thinking, reliability, and people-first collaboration to every project.

I am a results-driven Management and Business Analyst with over seven years of experience supporting the Department of Defense and federal civilian agencies. My background includes leading process improvement initiatives, coordinating operations across diverse teams, and supporting large-scale technology transitions like ServiceNow and Microsoft 365 modernization. I hold an active Secret clearance and am a Certified ScrumMaster and Salesforce Business Analyst, with proven expertise in workflow optimization, stakeholder engagement, and performance analysis. I take pride in building strong partnerships, improving efficiency, and helping organizations achieve mission success through data-informed decisions and collaboration.

Syracuse University, Bachelors, International Relations