Jeffrey MacDonald

I am a versatile Inventory Control Specialist with 6 years experience in both analytical systems and hands-on warehouse operations. Highly skilled in Microsoft Excel, auditing, reconciliation, logistics, and process improvement with a proven focus on accuracy, efficiency, and streamlined workflows.

WORK EXPERIENCE

CoreWeave, Inc. | Las Vegas, NV
Inventory Control Specialist | May 2025 – August 2025

• Oversaw inventory tracking systems to maintain accurate records of equipment, supplies, and materials.
• Verified shipments, performed cycle counts, and reconciled discrepancies to ensure data accuracy.
• Maintained detailed logs, reports, and documentation for audits and compliance requirements.
• Coordinated with vendors, shipping, and internal teams to manage stock levels and timely replenishment.
• Applied organizational systems that improved inventory accuracy and reduced processing time.

International Business Machines, Inc. (IBM Cloud) | Richardson, TX
Asset Technician | August 2019 – April 2025

• Created and followed reconciliation techniques to prevent loss, maintaining a rate of 100% accuracy over a 6-year span
• Managed hardware and equipment inventory within IBM Cloud’s data center, ensuring accurate records and up-to-date asset tracking.
• Conducted audits and inspections to ensure assets were in optimal working condition, preventing discrepancies.
• Coordinated the movement, storage, and disposal of hardware in compliance with company policies and environmental regulations.
• Supported the full asset lifecycle, from procurement to decommissioning, ensuring efficient use of resources.
• Collaborated with cross-functional teams to address equipment shortages and reported asset statuses to assist with resource planning.

Server Build Technician | September 2017 – August 2019

• Assembled, configured, and deployed servers for IBM’s cloud infrastructure, meeting high-quality standards for performance and security.
• Managed hardware/software installations, troubleshooting technical issues to ensure seamless integration.
• Performed preventive maintenance and system updates to maintain a high uptime rate for cloud services.
• Collaborated with teams to improve server build processes, reducing assembly time while maintaining performance benchmarks.

Lindamood Bell Learning Center | Dallas, TX and Austin, TX
Clinician | May 2015 – September 2017

• Delivered one-on-one instruction for clients with learning disabilities or autism spectrum disorders.
• Applied positive reinforcement strategies to maximize learning and progress.
• Utilized Socratic questioning methods to help students develop language and literacy skills.
• Followed scientifically supported teaching methods, contributing to the organization’s success.

United Parcel Service, Inc. (UPS) | Dallas, TX
Industrial Engineering / Flow Planner | October 2012 – December 2016

• Created and implemented logistical plans to manage package flow within UPS facilities.
• Developed plans for holiday operations and natural disaster recovery to ensure business continuity.
• Managed distribution of incoming packages and contributed to overall workflow optimization.

Training Supervisor | November 2010 – October 2012

• Facilitated training for new package handlers, evaluating their progress over a six-week period.
• Developed an Excel-based dashboard to monitor trainees, later adopted across the company.
• Named Trainer of the Month four times for exceptional performance and leadership.

Operations Supervisor | October 2008 – November 2010

• Led and managed up to 8 employees, implementing security and safety procedures.
• Designed an initiative to reduce trailer usage, saving the company $250,000 annually.
• Developed action plans to meet productivity, load, and service targets in alignment with company objectives.

Package Handler | February 2007 – October 2008

• Ensured safety procedures were followed according to OSHA and company guidelines.
• Securely loaded packages into semi-trailers at a rate of 300+ packages per hour with focus on accuracy.

Best Buy – Geek Squad | Plano. TX
Counter Operations Specialist | October 2006 – February 2007

• Provided technical support and troubleshooting across a variety of devices, resolving hardware and software issues.
• Conducted diagnostic assessments to identify issues and recommended effective solutions.
• Educated customers on device maintenance and troubleshooting best practices.

Southern Methodist University | Dallas, TX
Student Center Help Desk Technician | April 2006 – October 2006

• Provided troubleshooting and repair for students’ Windows machines, including virus and malware mitigation.
• Assisted with software installation, troubleshooting, and operating system upgrades.

MyComputerCareer College
IT Certificate Program | Graduated November 2016
Southern Methodist University
Bachelors of Science in Electrical Engineering Candidate | August 2003 – October 2006

Plano East Senior High School

HS Diploma | Graduated May 2003