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Rocklin
Jeff Lacy

Jeff Lacy

Customer Service Supervisor Manufacturing.

Customer Service / Support

Rocklin, Placer

Social

Services offered

I have worked in customer service via phone and email. My experience also includes computer building/maintenance. Composite centrifuge design and manufacturing. Management of 30 + technicians while maintaining production requirements.

Manufacturing
Satellite dish installation
Composite centrifuge design
Computer maintenance
Customer service
Approximate rate: USD$ 20 per hour

Experience

For the past 20 years I have worked in a customer service environment. Remote and onsite. I assister tier 2 agents with escalated issues, provided performance reviews. Assisted customer escalated questions as needed. 

Satellite dish installation and trouble shooting.  

Education

Currently enrolled at The University of Phoenix working toward a Masters Degree in Environmental Science.

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