Jay Ringgold

Senior IT leader with 25+ years of experience overseeing enterprise infrastructure, cybersecurity, service delivery, and multi-site IT operations for mission-driven organizations. Deep expertise in HIPAA Security Rule compliance, NIST-aligned governance, incident response, cloud platforms, EHR system reliability, and scalable service delivery. Proven ability to modernize IT environments, uplift help desk performance, strengthen AI security practices, and ensure system availability across clinical and administrative settings. Building strong, customer-focused teams and partners closely with clinical and operational leaders to advance care delivery, efficiency, and security in healthcare environments.

Accomplished Executive IT Leader with 25+ years of experience driving technology strategy, infrastructure modernization, cybersecurity, and scalable IT operations across healthcare, nonprofit, financial, and enterprise environments. Proven track record leading multi-site organizations through digital transformation, cloud adoption, Microsoft ecosystem modernization, and IT operating model design. Deep expertise in HIPAA and regulatory compliance, service delivery optimization, NIST-aligned security frameworks, identity governance, and incident response. Recognized for building and mentoring high-performing multicultural teams, implementing ITSM practices and automation, and ensuring clinical and operational system reliability. Adept at collaborating with executive leadership, clinical teams, and cross-functional stakeholders to align technology with organizational mission, improve care delivery, and support rapid organizational growth.

Bachelor of Science in Information Technology from New College of California, providing the foundational technical knowledge and analytical skills that support 25+ years of progressive IT leadership. Complemented by extensive professional development through advanced Microsoft certifications (MCITP, MCSE, MCSA, MCDST) and CompTIA certifications (A+, Network+), reinforcing deep expertise in infrastructure, systems administration, and enterprise technology environments.