Javier Correa

• Dynamic, resourceful, and effective professional with a diverse background and a strong record of achievement that is highlighted by progressive advancement to positions of increased challenges and responsibilities.
• Excellent communication, interpersonal, and presentation skills - able to work effectively with a broad spectrum of personalities.
• Strong organizational, supervisory, and time-management abilities - accustomed to handling multiple ongoing activities in a fast-paced and time-sensitive environment.
• Bilingual with the ability to conduct formal business presentations in English and Spanish.

Independent Insurance Broker/Owner

M/R Insurance Group • Las Cruces, NM

July 2025 to Present

• Sales & Client Acquisition: Generated new leads through strategic networking, cold calling, and community relationship-building
• Consultative Selling: Analyzed client needs to provide tailored insurance solutions from over 10+ different carriers, improving coverage while reducing costs.
• Portfolio Management: Managed a portfolio of clients achieving a 95% retention rate through proactive service and regular policy reviews.
• Risk Management:"Conducted thorough property inspections and risk assessments to determine proper coverage options.
• Claims Handling: Assisted clients with the claims process, ensuring timely and equitable settlements to foster trust and satisfaction.
• Regulatory Compliance: Maintained 100% compliance with state regulations and carrier guidelines while managing all policy documentation.

Insurance Agent/Agency Owner

Farm Bureau Financial Services • Las Cruces, NM

October 2020 to July 2025

• Provide service to clients’ changing insurance needs by selling life, health, and disability insurance.
• Establishe productive working relationships with clients.
• Develop base for long-term sources of clients.
• Compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investments.
• Ascertain clients’ long-term goals.
• Develops a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Communicate with adjusters.
• Obtain underwriting approval by completing application for coverage.
• Complete coverage by delivering policy, planning future follow-up visits, and evaluation of needs.
• Provide continuing service by providing direct deposit forms, processing changes in beneficiary, and analyzing policy loan applications.
• Provide death benefits by delivering policy proceeds and reassessing client needs.
• Update job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.
• Enhance insurance agency reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Field Claims Adjuster/Material Damage Specialist

Farm Bureau Financial Services • Las Cruces, NM

January 2014 to October 2017

In my previous role with Farm Bureau I served as a Field Claims Adjuster in which I investigated, evaluated and promptly concluded personal auto, Residential property as well as commercial lines and Large Loss Casualty losses.

As in my previous roles, I managed multiple claims on a daily basis in which I used effective communication skills as well as persuasive negotiation to ensure a positive customer experience.

� In addition to my Adjuster role with Farm Bureau, I was also the Material Damage Specialist for New Mexico

which included but was not limited to;

� Managing the "Las Cruces Drive-In" in which I completed fair and accurate auto repair estimates to ensure they

were within the Farm Bureau Parts usage guidelines.

� Manage Catastrophe Drive in inspection sites with 6-10 field appraisers at one time handling over 200 auto hail

claims

� Hold CCC pathways training for new hires. The trainings went from introducing new hires to the CCC One soft- ware as well as learning to complete low impact Auto repair estimates via the Skype For Business meeting application.

 Implemented "FAST" (Fast Auto Service Team) which was a form of virtual estimating via email for low to mod- erate impact auto damage. (This was also a Certified Lean Six Sigma Green Belt Project with a savings of 40k for the state of New Mexico

• High School Diploma Las Cruces High School, Las Cruces, NM
  Licensed Insurance Producer since 2020 Currently licensed in New
  Mexico, Texas and Arizona
  •BI-Lingual in English and Spanish•
  Farm Bureau Financial Services Rookie of the year P&C 2020•
  Farm Bureau Financial Services Rookie of the year Life 2020•
  Farm Bureau Financial Services Heritage Award Winner 2020•
  Farm Bureau Blue Vase Award Winner 2020•
  Farm Bureau Pacesetter Award Winner (2021 & 2022)• Farm Bureau Financial Services All-American 2022 Top Junior Agent 2023
  New Mexico Farm & Livestock Bureau
  •LANGUAGES Spanish Native or Bilingual