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Port Saint Lucie
Jane Nliam

Jane Nliam

Customer Support Specialist/Virtual Assistant

Customer Service / Support

Port Saint Lucie, Saint Lucie

Social

Services offered

I am a Customer Support Specialist of over seven years experience with In-Demand IT support skills

familiar with CRM tools HubSpot, Intercom, Zendesk, Freshdesk & Project Management tools Clickup, Asana, Trello, Monday.com

Virtual assistant
Customer support specialist
Sales leadership
Customer service
Approximate rate: USD$ 5 per hour

Experience

Dynamic manager with a strong background in sales leadership and customer service excellence, recently upskilled in Information Technology to bridge business and technical support. Over several years, successfully led sales teams to exceed revenue targets while fostering long-term client relationships through attentive service and problem-solving. Skilled in coaching staff, streamlining processes, and implementing customer-centric strategies that improved satisfaction and retention.

 

Education

Queen Mary University of London-2009-2013

 

B.sc Honours

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