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Tucker
Janale Harris

Janale Harris

A+ and Google IT Cert | SQL | Azure | ServiceNow

Technology / Internet

Tucker, DeKalb

Social

Services offered

IT Professional with a versatile skill set, CompTIA A+ certified and educated in SQL and Python. Bringing over 20 years of experience as an entrepreneur and in customer service, with a proven track record of leadership, effective written and verbal communication, customer focus, decision-making, and problem-solving in fast-paced environments. Completed ServiceNow courses, showcasing a solid foundation in IT service management. Highly adaptable, detail-oriented, and committed to delivering exceptional service, innovative solutions, and streamlined processes to meet business objectives and exceed customer expectations.

It support
Customer service
Approximate rate: USD$ 25 per hour

Experience

IT Professional with a versatile skill set, CompTIA A+ certified and educated in SQL and Python. Bringing over 20 years of experience as an entrepreneur and in customer service, with a proven track record of leadership, effective written and verbal communication, customer focus, decision-making, and problem-solving in fast-paced environments. Completed ServiceNow courses, showcasing a solid foundation in IT service management. Highly adaptable, detail-oriented, and committed to delivering exceptional service, innovative solutions, and streamlined processes to meet business objectives and exceed customer expectations.

Education

Per Scholas (15-Week IT Support Accelerated Program) | Per Scholas, Nov 2024 | Remote

I completed Per Scholas' IT Support program, acquired A+ certification, worked with Microsoft Azure and ServiceNow, and gained hands-on technical skills for a successful career in IT support. 

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