James Ross

My professional journey reflects a diverse background encompassing sales, event coordination, community engagement, and leadership roles. I have extensive experience in the automotive industry, holding Account Manager positions at multiple dealerships including Toyota North America, Bob Loquercio Auto Group, and Bill Kay Nissan. In these roles, I honed my sales skills, consistently exceeding targets, and developed expertise in customer relationship management, including navigating complex transactions and working with diverse clientele. My responsibilities often included managing a high volume of communications, lead generation, and building rapport with customers to ensure a positive buying experience. Furthermore, I possess a strong understanding of insurance restoration, working as an Account Executive at RS Five, where I assess storm damage, recommend solutions, and manage insurance claims.

Beyond sales, I am actively involved in event coordination and community building. As an Events Coordinator and Active Member of BNI, I organize networking events, foster business relationships, and contribute to community initiatives. This experience has strengthened my organizational abilities, communication skills, and commitment to community engagement. My community involvement extends to serving on the Westside Executive Park Advisory Council for the Chicago Park District and previously as a Board Member for Chicago Eco House. These roles showcase my dedication to community development and leadership.

My experience also includes media management and client relations. I served as Head of Media for the Founder of Chicago Hope Academy and as Head Servant/Chief Client Officer at And So On ● Media Group & Enterprise Solutions LLC, demonstrating my proficiency in media strategy and client communication. Earlier in my career, I gained valuable experience in customer service and operations management through roles such as G.M. of the Chicago Hope Cafe, Inventory Manager at Cintas, and Valet Manager/Social Media Creator at Mart Anthony's. These experiences have provided me with a solid foundation in customer service, operational efficiency, and team leadership.

My educational background includes a Social Media Marketing Certification from Hootsuite Academy, providing me with industry-recognized skills to leverage social media for business growth. Additionally, I completed the "Year of More" program from Wright, a 12-month intensive focused on social and emotional intelligence. This program utilized research-based methods from neuroscience and positive psychology to guide participants through a structured process of personal learning, growth, and self-discovery.