James Fleming

Software Engineer Manager
Siemens PLC Industrial Automation
8066 Flint St, Overland Park, KS 66214
March 2023 to Present
Managed a team of 17+ engineers and oversaw the development of software products
Implemented Agile methodologies and improved SDLC processes, resulting in faster delivery and higher quality products
Worked closely with cross-functional teams to ensure alignment with business objectives
Led the development of a new product line that generated $5M in annual revenue
Prepared IT for PCI credit card transaction audit and prioritized reports into manageable task items.
Intrusion Detection and Prevention for Cyber Attack
Supervise the work of programmers, technologists and technicians, and other engineering and scientific personnel.
Consult with customers and internal staff for technical needs.
Coordinate software system installation and monitor equipment functioning to ensure specifications are met.
Obtain and evaluate information on factors such as reporting formats required, costs, and security needs to determine hardware configuration.
Recommend purchasing equipment to control dust, temperature, and humidity in system installation.
Analyze information to determine, recommend, and plan computer specifications, layouts, and peripheral equipment modifications.
Managed High-level projects (e.g., Credit Card processing infrastructure, design, development, and implementation.)
Oversee activities directly related to making products or providing services.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal

Software Engineer Manager
Kansas Public Employees Retirement System (KPERS)
611 S Kansas Ave, Topeka, KS 66603
Oct 2019 – Mar 2023
Champion and ensure adherence to development strategies, standards, policies, tools, and procedures during all phases of the development life cycle.
Constructed 332-page RFP project plan for State Budget KETO Requirements to Kick off a $550,000.00 Project.
Assess Skill Levels: Determine the junior developer’s current skills to tailor your coaching approach effectively.
Developed a strategic training plan to take over a vendor lead software development system and make it owner-operated by KPERS.
Pioneered detailed workflow charts and diagrams that describe input, output, logical operation, and convert end-user applications—this helps with Onboarding new team members and preparing a slide deck for steering committee review.
Influenced training chart plan for the entire organization by providing a road map to education and resource allocation to grow our team.
Performed or directed revision, redesign, and expansion of existing programs to increase operating efficiency or adapt to new requirements.
Conducted root cause analysis for defects and implemented planning session for improvements.
Key Performance Indicator Driven (KPI): Developed and monitored KPIs to enhance project performance, achieving a 20% improvement in delivery timelines and overall team productivity.
Worked with off shore teams to extend our teams abilities and timelines.
Compliance Management: Ensured compliance with Inovalon’s policies, procedures, and mission statement, including confidentiality and HIPAA requirements.
Performance and Quality Management: Maintained high levels of quality and performance within a massively parallel processing (MPP) architecture.
Cloud-Based Big Data Analytics: Lead the design, development, and deployment of cloud-based big data analytics platforms using .NET/C# within an Agile framework.
Monthly Touch Points: Conducted monthly one-on-one meetings with team members to discuss progress, address concerns, and provide constructive feedback, fostering open communication and continuous improvement.
Advanced monitoring and analytics tools were used to proactively identify and address performance bottlenecks, ensuring the MPP architecture operates at peak efficiency.
Audit Preparation: Participated in preparations for SOCII and PCI audits, providing necessary documentation and support to contribute to successful compliance status.
Established comprehensive code review protocols to ensure code quality, maintainability, and adherence to best practices while fostering a culture of excellence and accountability within the engineering team.
Developed and enforced robust communication protocols to facilitate efficient information exchange and collaboration between on-shore and off-shore teams, ensuring that all team members are aligned and informed.
Monitored and assessed the efficiency and effectiveness of service delivery methods and procedures, identified areas for improvement, and implemented changes to enhance overall performance.
HIPAA Compliance: Ensured adherence to HIPAA regulations in all IT projects, conducting regular training and audits to maintain patient data security and confidentiality.
Proficient in understanding and developing web-scale application architectures, including SOA, SaaS/PaaS, and microservices.
DORA metrics and the SPACE framework in project evaluations to enhance development team performance and drive continuous improvement initiatives.
Encouraged open communication and collaboration among team members and stakeholders to enhance problem-solving and innovation, ensuring the platform effectively meets business and technical requirements.
Organized periodic sessions where team members can exchange insights and updates about Inovalon’s products and services, fostering a culture of continuous learning and ensuring the team remains well-informed about the latest advancements.
Promoted a cooperative and engaging work environment by encouraging teamwork, open communication, and collaboration among team members to achieve common goals.
Security Practices Implementation: Collaborated with the security team to implement best practices, including OWASP guidelines and threat modeling, leading to a 50% reduction in vulnerabilities identified during penetration testing.

SOFTWARE ENGINEERING MANAGER
1503 SW 42nd St, Topeka, KS 66609
Jun 2007 – Oct 2019
Ogden Publication
Implement a Disaster Recovery (DR) plan with documentation and team exercise drills to be preformed annually.
Proficient in developing and managing large-scale projects, ensuring successful implementation and adherence to timelines and budgets.
Launched environmental best practices, coding standards with supportive documents, and efficient departmental processes to accelerate cohesion in the team.
Collaborated with management to prioritize and assign tasks, ensuring effective use of team resources, meeting work schedules and targets, and planning goals to align with organizational objectives.
Strategized an architectural project plan with Excel and PowerPoint so we could get business buy-in from the top down to launch a new initiative.
Harmonize infrastructure and security processes with software applications to streamline productivity.
Partnered with business leaders and IT management to identify and prioritize projects, ensuring alignment with organizational goals and effective resource allocation.
Coordinated and mentored developers responsible for desktop and website applications in fundamentals of solid principle design.
Ensuring data accuracy, consistency, and reliability throughout its lifecycle by implementing robust validation processes, monitoring data quality, and enforcing the best data handling and storage practices.
Reduced resource cost by having a substantial organization standardization practice in place from day one.
SLA and KPI Management: Collected, analyzed, and reported SLA and KPI data, taking corrective actions as warranted, and achieved a 98% adherence rate to SLAs, driving application stability and usability.
Improved troubleshooting bugs: 99% CPU usage, memory leaks, and enhancing functionality/performance to stabilize the software.
Created team based Rest API for 3rd party vendor to consume, which lead to a streamline effect for stability.
E-commerce Platform Integration: Integrated and maintained third-party e-commerce platforms to ensure seamless operation and customer experience.
Sitecore CMS Configuration: Configured and managed Sitecore CMS to facilitate efficient and effective content management processes.
Cybersecurity Incident Analysis: Analyzed and investigated cybersecurity incidents, identifying root causes and implementing corrective actions that reduced vulnerabilities by 30%.
Encouraged adopting Agile practices to improve flexibility, collaboration, and responsiveness to change, thereby enhancing the team’s ability to deliver innovative and efficient solutions.
Provided oversight on continuously monitoring system reliability and performance, identifying and addressing issues proactively to ensure optimal operation and minimal downtime.
Lead the design, development, deployment, ongoing operation, performance tuning, and recovery of all essential IT systems and integrations to ensure optimal functionality and resilience.
Partnered with business product owners to refine and prioritize the technical backlog, ensuring a strategic balance between business objectives and technical requirements.
Regulatory Meetings: Facilitated regulatory meetings with Business Analysts and Subject Matter Experts (SMEs) to ensure compliance with industry standards, resulting in successful audit outcomes and improved documentation practices.
Directed all engineering and infrastructure operations and projects, ensuring their successful and timely completion by effectively managing resources, schedules, and quality standards.
SDLC Leadership: Established leadership in all software development life cycle phases to ensure on-time and within-budget delivery.

KAPLAN UNIVERSITY
Davenport, IA
August of 2002 ~ 2007

Bachelor’s in computer science software engineering