About JaMarcus Smith:
My name is JaMarcus Smith. At my current company, I am a trainer and manager at Sutherland. With my current and prior work experience, I work can offer you over ten years of training and managing call center representatives; project managementand excellent customer service. I am very proficient in Microsoft Applications such as Word, PowerPoint, Excel and Outlook.
Experience
• More than 10 years successful experience in customer service and support with recognized strengths in problem-solving
• Possess solid computer skills
• Excellent working knowledge using Microsoft Office products including Word Office and Excel.
• POSI software
• Bakesmart software
• Ability to train, motivate and supervise employees.
• A team player, acknowledged as “Total Quality Customer Service Professional.”
Education
Willowridge High School, Missouri City, TX | 2011 | |
High School Diploma
Texas A&M Kingsville, Kingsville, TX Some College work
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