Isabella Duran-Sotela

• 16 years of experience in customer service (including position at Procter & Gamble)
• 4 years of experience in Hispanic Catholic parish ministries 
• 9 years of experience in administrative tasks (Including Executive Assistant of the Dean og Health Sciences at University of Saint Francis)
• Excellent interpersonal and communication skills, and a demonstrated willingness to work in a team environment with diverse ethnic groups
• Extremely organized and detail-oriented
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher), Windows O/S
• Bilingual and Bicultural (Spanish and English)
• Tech-savvy - Quick learner of new technology and applications

2024 - Present        TEFL Certification

Ontario Institute for Studies in Education, University of Toronto, Canada

120-hour 6 course units on instruction on teaching English as a foreign language, with 2 specialization course units. Expected completion: July 2025.

2003 - 2004             Universidad Internacional de las Américas (U.I.A.) 

San José, Costa Rica

Completed 6 courses of International Relations toward a B.A. degree, including: History of Culture, Communication Techniques, Introduction to International Relations, Introduction to Research and Statistics, Western History in Modern Times, Geography of the American Continent.

2000 – 2003            Universidad Latina de Costa Rica

San José, Costa Rica

Completed 10 courses of Law toward a B.A. degree, including: General Theory of Law, History of Law, Roman Law, Public Law, Private Law, Criminal Law, Law of Obligations, Constitutional Law, Family Law.

1986 - 1999             Saint Francis Primary & Saint Francis College 

San José, Costa Rica

Elementary & High School Diplomas