Imani Lauryn
Customer Service / Support
About Imani Lauryn:
Motivated and detail-oriented IT professional with CompTIA A+ and Network+ certifications, offering expertise in hardware and software support, networking, and software development. Experienced in troubleshooting, customer service, and teamwork in dynamic environments. Proven ability to apply technical knowledge to solve complex problems while maintaining a customer-focused approach. Dedicated to continuous learning, reliability, and effective IT solutions in support or development roles.
Experience
- Programming Languages: Python (Booleans, Strings, basic web technologies)
- Certifications: CompTIA A+, CompTIA Network+
- Technical Support: Hardware and software troubleshooting
- Customer Service & Communication: Adaptable in high-paced environments, problem resolution
- Time Management: Prioritizing tasks efficiently under deadlines
Education
Broward College — Coconut Creek, FL
Associate of Science in Software Development
Coral Glades High — Coral Springs, FL
High School Diploma
Graduated: 06/2023
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