Ian Hamilton

Organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Always ready to help team achieve company goals. Dedication to performing at a high-level for any job, no matter the difficulties presented before me. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.

Managed daily bank operations by processing over 50 customer transactions per day while providing exceptional customer service. Created branch schedule to keep weekly and weekend shifts properly staffed for team of 6 people. Recognized and prevented daily fraudulent activities and suspicious transactions. Identified potential needs through observation, questioning, and listening. Educated customers on online banking and mobile banking applications. Maintained customer satisfaction rating of at least 90% Generated monthly reports on customer activity and customer feedback.

Bachelor of Arts | Radio and Television Broadcasting, SUNY College At Oswego, Oswego, NY