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Toledo
Heather Keyes

Heather Keyes

Information tech 2 service desk

Technology / Internet

Toledo, City of Toledo, Lucas

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About Heather Keyes:

I have a strong work ethic , people problem solver - with IT support experience and  I have passion in IT for learning and growth.

Experience

Dedicated IT professional with over two years of hands-on experience in technical support and service desk operations within the State of Ohio’s Office of Information Services (OIS). Known for exceptional problem-solving abilities, strong communication skills, and a relentless commitment to user satisfaction. Adept at navigating complex systems, resolving technical issues efficiently, and delivering outstanding customer service. Looking to transition from apprenticeship into a permanent Service Desk Technician role where I can continue to contribute and grow.

Education

I have college degree in Business but More hands on experience in IT - 

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