Hanna Latu

Front Desk Receptionist

2017-2019

Managing the reception area of a high traffic car dealership. Answering all incoming phone calls and directing calls to the proper departments based on inquiries. Using Excel to keep data of all the sales in the sales department and reporting it to the sales manager at the end of each month. Setting the clients first impression of the dealership to make clients feel welcomed and important. 

Chiropractors Assistant 

2019-2020

Helping patients prepare for their treatment with therapies and guiding them on at-home care for their diagnosis. Scheduling patient appointments based off calendar and provider availability, making sure a fluid schedule is made. Keeping and maintaining accurate and organized medical records digitally and on hard file. Using medical codes to bill insurance companies and conducting insurance verifications.  

Medical Receptionist 

2021-2023

Greet and welcome all patients coming in verifying their identity and properly updating patient information and medical history. Collecting insurance information and verifying their coverage, as well as taking and processing payments. Maintain patient records and medical files. Schedule appointments and manage patient flow. Follow HIPAA regulations and confidentiality standards.

Esthetician – Latu Brows

2023 – CURRENT

Independently owned result driven business, ensuring that client satisfaction is top priority. Schedule clients to maintain a filled and fluid schedule. Answering all inquires in a timely matter giving excellent communication and response times. Ordering supplies and keeping track of stock to make sure everything is available and stocked. Overseeing budget and keeping track of sales to develop and execute plans to increase clientele and profitability growth. Maintaining client relationships in person and through social media. Using social media marketing to increase profile views, followers, and profile engagement.