About Gina Amado de Azevedo :
I would describe myself as empathetic, authentic and resourceful.
My passion for helping people allows me to provide great personalized service;I have the ability to prioritize and organize while team building to improve the work flow. I strive in situations that are challenging, when I use my optimism along with the company’s regulations for the best outcome.
Experience
EXPERIENCE
05/2020 to 11/2022 | Customer Support Agent Redfin - Remote, CA • Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks. • Remote work handled client inquiries with exceptional professionalism and enthusiasm. • Offered products and services to anticipate customer needs and maximize sales. |
08/2019 to 03/2020 | Senior Agent Redfin - Irvine, CA • Expanded client list by compiling information of potential clients to contact. • Followed up with warm leads to drive deals to completion. • Advised clients on market conditions, pricing and legal requirements for property transactions. • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders. |
05/2017 to 07/2019 | Customer Support Agent Redfin - Long Beach • Dedicated to customer satisfaction ratings and offering valuable insights to anticipate customers' needs and expectations. • Answered questions and informed customers of current sales and promotions. • Worked remote and consistently exceeded team sales targets and call handling quotas. |
01/2016 to 02/2017 | Reservation Sales Agent Burr White Realty - Newport Beach, CA • Relayed information on vacation rental availability, pricing to customers. • Entered information for reservations into home rentals computer system using Navis, updateddata on homes available and reservation changes. • Boosted bookings using detailed knowledge of facility, amenities when performing reservations for customers. |
Education
Realtor BRE: 01436614
Antony Schools of Real Estate - Irvine, CA
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