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Annapolis
Gillian Rafferty

Gillian Rafferty

Senior Mortgage Broker

Banking / Loans

Annapolis, Anne Arundel

Social

About Gillian Rafferty:

Dedicated and driven hospitality and finance professional with extensive experience in high-volume, customer-focused environments. Skilled in interpersonal communication, problem-solving, and teamwork. Adept at providing exceptional guest experiences, managing operations efficiently, and fostering a positive work culture. Enthusiastic about delivering top-tier service and ensuring customer satisfaction. Currently seeking a second job due to market conditions, available for weekend shifts (Friday night, Saturday, and Sunday), most holidays, and weekday PM shifts.


 

Experience

I am a dedicated professional with a strong background in both finance and hospitality. Currently, I work as a Senior Mortgage Broker at Heritage Financial, where I provide expert mortgage solutions, build client relationships, and navigate complex financial transactions. Previously, I gained extensive customer service experience as a bartender and server at Seasons 52, The Cheesecake Factory, and TopGolf, developing skills in beverage knowledge, guest engagement, and high-volume service. My expertise in client relations, problem-solving, and multitasking allows me to excel in fast-paced, customer-focused environments. 

Education

raritan Valley community college

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