
George Schuellein
Customer Service / Support
About George Schuellein:
Summary
- Both inside and outside sales experience
- Sold products to both business and consumer customers
- Prospect new customers through lead follow-up or cold calling
- Support needs of existing customers including post-sale follow-up and recurring sales
- Background in both sales and technology positions
Education - Bachelor of Science, Electrical Engineering, University of Rhode Island
Experience
BrightStar Lottery - 55 Technology Way, West Greenwich, RI 02817
6/2024 – 8/025 Repair Technician
- Test equipment to determine cause of failure.
- Use schematics and/or technical manuals in the repair or maintenance of terminals, boards, etc.
- Component level troubleshooting of PC boards and sub-assemblies using oscilloscope, multi- meter, etc.
- Maintain log of incoming and outgoing terminals and repairs
Sunrun Solar - 225 Bush Street, San Francisco, CA 94104
9/2022-5/2024 Clean Energy Advisor
- Retail Lead Generation
- Explain solar technology and cost savings to residential customers
- Pre-qualify customers, address and overcome any objections
- Schedule customers for in-home consultation and sale
Dewetron Inc - 850 South County Trail, East Greenwich, RI 02818
4/2023-10/2023 Customer Support Engineer – Data Acquisition, Recording, and Processing
- 1st level support for customer and sales technical questions and issues
- On-Site customer demos and training
- Sensor integration, signal processing, and data analysis
- Competitor comparisons and market analyses
- Creation of application notes and white papers
Luna Flooring - 57 Littlefield St, Building D, Avon, MA 02322
9/2021-8/2022 Flooring Sales Consultant
- In-home sales of flooring products
- Answer customer questions or concerns on 100+ products
- Create detailed floor plan for installation and quotation
- Negotiate pricing, close the sale
Family First Life Insurance - 80 Norwich-New London Turnpike, Uncasville, CT 06382
4/2019 – 8/2021 Licensed Field Underwriting Agent
- New Business Development, Lead Follow-through, Customer meetings
- Conduct customer financial inventory, needs and medical assessment
- Identify appropriate products based upon customer need and medical conditions. Provide price quotes.
- Complete and submit customer application to insurance companies
- Work with insurance underwriters to ensure application approval
Aceinna - 1 Tech Drive, Suite 325, Andover, MA, 01810
7/2015 – 12/2018 Applications and Marketing Engineer – Sensor Products
- Product/market roadmaps, competitive analysis, product value proposition, detailed product definition/specification
- Demand creation, customer & sales rep interface/support
- Provide Applications and Marketing support as needed.
Microsemi, HiRel Division – 6 Lake St, Lawrence, MA, 01841,
4/2012 – 11/2014 Design Engineer / Project Manager
- Definition, design, and development of products for radiation hardened satellite, military, and down-hole applications
- Managed all product development activities including process, qualification, circuit design/layout, package design, and manufacturing
Integrated Device Technology, Analog & Power Division - Walpole, MA
11/2009 – 11/2010 Product Applications Director
- Implemented applications engineering team, infrastructure, and methodologies to support new product line and company focus
International Rectifier (now Infineon), Enterprise Power Business Unit - North Kingstown, RI
8/2008 – 10/2009 Marketing Director
- Drove product roadmap & demand creation
- Achieved 40% market share & $100M annual revenue in target market
- Managed opportunity tracking system (CRM)
- Provided on-line and on-site product training seminars for FAE and sales
- Coordinated corporate marketing communications activities
Education
Bachelor of Science, Electrical Engineering, University of Rhode Island
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