Geneice Hodge

I am hard worker with excellent customer service.  I worked at an business hospital environment for over 15yrs but I am ready for a change.  I have obtained my Claims adjuster license in August 2023 snd I’m currently researching positions as a claims adjuster.

PROFESSIONAL EXPERIENCE
BronxCare Health System Emergency Department, Bronx, NY 2023
Patient Associate
April 2007 – September
 ● Conduct and expedite patient registrations
● Communicate with approximately 50 patients and their representatives daily to acquire
appropriate and accurate demographic and insurance information
● Verify personal data and insurance eligibility in Allscripts and health insurance web portals with patient/guardian
● Respond to patients' questions and report to the appropriate medical team
● Diffuse anger by using strong listening skills and clarifying information for patients
● Establish and maintain positive communication and relationships with patients, visitors, and other employees in a strenuous environment

Online Texas Adjuster Pre-licensing Course, August 2023
● License Adjuster-All lines Texas #3043914 , August 2023 Florida Atlantic University, July 2022
● Executive Certificate in Hospitality and Tourism Management 30 contact hours Lehman College, City University of New York, March 2016
● Certificate for Patient Care Technician
University at Buffalo, State University of New York – Bachelor of Arts Degree in Psychology