Gemma Swint

Enthusiastic Legal Secretary/Assistant, Legal Processor, and Health Information Management/Medical Records Technician.
 

The Superior Court of California, County of Sonoma, Santa Rosa, CA — Legal Processor, Probation Department
10/30/2023-11/20-2023

❖  Distributed mail, scanned, copied and printed to inmates.

❖  Computed and analyzed inmates’ Court Minutes for sentencing

and release dates on a daily basis.

❖  Searched information from files, logs, registers or other

appropriate places, and entered a variety of information into the

computer system.

❖  Processed and analyzed Booking Report Cases for clients’

referral dates.

❖  Maintained schedules for court appearances.

❖  Transcribed, typed and analyzed a large volume of clients’ voicemail messages.

❖  Proofread, read, typed, confirmed, copied, distributed, analyzed and filed a variety of materials such as abstracts, letters, court minutes, booking reports, work release program, attachment, resolutions and declarations into finished forms; composed letters and responded to clients’ requests for general information.

❖  Assisted and contacted clients participants via telephone to sign up for Work Release Program; gathered all the information regarding legal matters; provided all the rules and procedures regarding Work Release Schedules, Jail Sentence dates and other legal case matters.

❖  Drafted, edited, proofread, formatted legal documents, correspondence and other legal matters such as agreements, contracts, memos from verbal or written instruction, dictation, shorthand notes, rough drafts and other materials.

❖  Processed box e-filing and closed inmates case files in accordance with the Superior Court, California code and department procedures.

❖  Provided assistance to Legal Supervisors, Probation Officers and other Legal Processors within the Firm whenever necessary to meet firm and clients needs.

❖  Established new and existing clients’ legal files, labeled, printed names, and filed in appropriate orders and maintained paper and electronic files and other administrative files in compliance with current firm policies.

❖  Restocked office supplies; processed officers uniforms and equipment for return to inventory and distributed a new purchase calendar to my colleague; visited The Yard where clients get picked up and dropped off during and after Work Release to understand all the process and procedures.

Attorney At Law For Minor of Madaleine Kana Sowers, Santa Rosa, CA — Legal Secretary/Assistant

05/01/2023 - 07/01/2023

❖  Distributed mail, scanned, copied and printed to inmates.

❖  Computed and analyzed inmates’ Court Minutes for sentencing and release dates on a daily basis.

❖  Searched information from files, logs, registers or other appropriate places, and entered a variety of information into the computer system.

❖  Processed and analyzed Booking Report Cases for clients’ referral dates.

❖  Maintained schedules for court appearances.

❖  Transcribed, typed and analyzed a large volume of clients’ voicemail messages.

❖  Proofread, read, typed, confirmed, copied, distributed, analyzed and filed a variety of materials such as abstracts, letters, court minutes, booking reports, work release program, attachment, resolutions and declarations into finished forms; composed letters and responded to clients’ requests for general information.

❖  Assisted and contacted clients participants via telephone to sign up for Work Release Program; gathered all the information regarding legal matters; provided all the rules and procedures regarding Work Release Schedules, Jail Sentence dates and other legal case matters.

❖  Drafted, edited, proofread, formatted legal documents, correspondence and other legal matters such as agreements, contracts, memos from verbal or written instruction, dictation, shorthand notes, rough drafts and other materials.important court dates and filed legal documents with courts as mandated and served legal documents as required by rules.

❖  Prioritized duties and deadlines to accommodate work schedules of nine attorneys, and scheduled appointments and hearings for attorneys.

❖  Transcribed, opened, downloaded, and typed clients’ encrypted voicemail via email, and sent to appropriate attorneys.

❖  Opened, monitored, organized, created and updated file index, correspondence; determined when to open, close, and reopen returning and new clients’ legal files in both of the computer systems and hard copy files; prepared new and existing clients' binders for trials.

❖  Scanned, printed, downloaded, attached and photocopied legal document cases, attachments, calendars and other legal reports and sent to our attorneys via email and in person.

❖  Checked, analyzed and deleted many former client Social Security Numbers on hardcopy files for confidentiality protection before shredding files.

❖  Established and maintained clients’ hardcopy and electronic files, uploaded all the hearing cases and other legal reports in JCATS and saved in a hard drive and backup drive and other legal administrative files in compliance with current Firm policy.

❖  Provided assistance to my manager and the other 8 attorneys whenever they needed my help related to legal matters.

❖  Provided administrative support to other social workers and clients within and outside the firm including answering phone calls and emails.

Nordstrom, San Francisco, CA — Seasonal Sales Associate/Cashier/Customer Service Representative, Jewelry/Watches Department.                                                                  11/30/2021 - 01/13/2022

❖  Greeted and received customers in an exceptional manner with always a smile on my face and directed them to the appropriate departments.

❖  Assisted customers to select the best products and provided outstanding customer service, honest and confident feedback about style and fit.

❖  Responsible for handling payments, scanning merchandise, and processed returned transactions.

❖  Counted and reported the total amount of cash earned from opening of sales and at the end of sales, and delivered the cash to the HR department during my shifts.

❖  Maintained inventory, stocked and restocked merchandise on a daily basis; maintained a clean and organized store environment, and assisted customers with gift wrapping, and alerted management of potential issues.

❖  Set and exceeded sales goals while providing great support to my team.

City College of San Francisco, San Francisco, CA— Associate Degree in Science Health Information Management//Medical Records Technician
08/09/2010 - 05/22/2015

➢  Certificate of Achievement in Health Information Coding Specialist and Health Information Technology/Management.

➢  Certificate of Accomplishment in Health Information Clerk 1 and Clerk 11.

➢  Certificate of Participation in HIPAA Awareness Training.

➢  Certificate of Attendance in Health Information Association.

San Mateo County Office of Education Regional Occupational Program, Burlingame, CA — Certificate of Completion in Medical Administrative Assistant with Internship        09/03/2007 - 06/30/2008

➢  Medical Terminology, Human Anatomy and Review of Systems.

➢  Maintaining Physicians’ Calendars and Medical Office Procedures.

➢  Medisoft Advanced Software, HIPAA and Scheduling Appointments.

➢  Introduction to Billing and Ethics.