Franny Lisbeth Mosquea Prado
Customer Service / Support
About Franny Lisbeth Mosquea Prado:
- Trilingual: English, Spanish, basic French
- Strong Written & Verbal Communication
- Conflict Resolution & Problem Solving
- Time Management & Multitasking
- Leadership & Team Support
- Cash Handling & Transaction Accuracy
- Adaptability in Fast-Paced Environments
Experience
- Lead Store Associate, ALDI (April 2024 - January 2025)
Delivered outstanding customer service in a fast-paced environment. Resolved customer issues professionally, handled cash and card transactions with accuracy, trained and supported new employees, maintained inventory organization, and ensured daily operational efficiency. - Healthcare Experience (Various Facilities) (2022 - 2023)
Communicated effectively with patients and families, provided emotional support, managed sensitive situations with empathy, maintained detailed documentation, and worked collaboratively within multidisciplinary teams.
Education
High School Diploma and License in Practical Nursing
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