Eric Davidson

SR Consultant, Infrastructure
Synoptek, Irvine, CA
Jan 2022 – Present

• Develops IT roadmaps for clients, achieving cost reductions and improved system uptime.
• Led the transition from on-premises infrastructure to hybrid cloud solutions for multiple clients, minimizing downtime.
• Successfully designed and implemented multiple projects for customers in a wide range of industries.
• Trained and mentored several engineers/consultants from Infrastructure and Cloud teams.

Client Onboarding Manager
Business Network Consulting, Denver, CO
Apr 2021 – Dec 2021

• Integrated IT services across multiple customers, maintaining continuity and avoiding downtime.
• Developed disaster recovery and business continuity plans, reducing recovery time for customers.
• Wrote, managed, and implemented projects for customers in a wide range of industries.
• Introduced agile methodologies, increasing team productivity and reducing project delivery times.
• Set up Disaster Recovery for all new clients.

Manager of Information Technology
Rose Community Foundation, Denver, CO
Sep 2019 – Apr 2021

• Oversaw the migration of a company-wide infrastructure to cloud technologies, reducing the hardware budget by 50%, and increasing uptime by 75%.
• Oversaw and managed all technical aspects of an office move coming in under budget.
• Initiated a cybersecurity awareness program that reduced phishing incidents by 35%.
• Directed the deployment of a new ERP system, improving operational efficiency by 20% across departments.
• Managed all vendor relations, contracts, and Information Technology budgets.
• Wrote several IT policies which were implemented into the company Employee handbook.

Senior Systems Engineer
Business Network Consulting, Denver, CO
Jan 2016 – Aug 2019

• Mentor junior employees through the mentoring program.
• Team lead for one of the Denver Engineering teams.
• Writing company evaluations of team members and junior engineers I mentored.
• Work with customers to identify needs and translate those needs into a functional work product.
• Dedicated consulting engineer responsible for customer LAN/WAN implementations, licensing, vendor contracts, budgets, etc.

SharePoint Contractor
American Water Works Association, Denver, CO
Aug 2015 – Jan 2016

• Design and develop SharePoint Online and migrate 3TB worth of files to it. 
• Performed all Administrator tasks for anything Office 365 including mailbox setups, SharePoint workflows, etc.
• Advised AWWA on all SharePoint decisions as the subject matter expert.
• Assisted IT department with various tasks such as setting up ESXi environment, converting hardware to virtual machines, implementing Veeam, and setting up WSUS servers.

IT/SharePoint Consultant
Mission Critical Systems, Denver, CO
Jun 2012 – Aug 2015

• Developed program and trained engineers on migrating both on-premise Exchange and SharePoint to Office 365 cloud services. This program led to numerous successful migrations for multiple clients.
• Project management and implementation of LAN/WAN for several customers in a wide range of industries.
• Performed several successful migrations to cloud and VMWare from individual servers.
• Responsible for business development opportunities including sales.

Network Engineer
Alerio Technology Group, Aurora, CO
Sep 2011 – Jun 2012

• Provide Tier 1, 2, and 3 support to Managed Services clients on a global scale.
• Primary Administrator for 30+ client LAN/WAN environments on a wide range of technologies.
• Responsible for business development opportunities including sales.

IT Coordinator
Ireland Stapleton Pryor & Pascoe PC, Denver, CO
Aug 2010 – Sep 2011

• Implemented Local Area Network: Migration of all hardware to ESX, migration of all server 2003 OS to Server 2008R2, migration of Exchange 2003 to 2007, Filesite, Citix MetaFrame, and FOG server.
• Provided application, hardware, and network support to 50+ employees.
• Managed all aspects of the LAN/WAN.

Help Desk Specialist
Isaacson Rosenbaum PC, Denver, CO
Mar 2008 – Aug 2010

• Maintained Local Area Network: Server 2003, Exchange Server 2003, FileSIte, Citrix MetaFrame.
• Provided application, hardware, and network support to 80+ employees on a daily basis.
• Maintained both the web and intranet sites of the company.

Cryptologic Technician
United States Navy
Apr 2001 – Mar 2008

• 2 years as team lead for a LEO Satellite Mission.
• Served as LPO of division of more than 80 sailors.
• Served as NAVIOCOM Career Counselor, guiding service members in training programs, rate changes, career advancements, and duty stations.
• Held TS/SCI with CI Polygraph.

Associate in Computer Networking Systems