E-O-TREE PALMER

Energetic and detail-oriented military veteran with over 30 years of non- profit, private sector, and military experience in providing essential human services support to complex programs and departments.  Outstanding academic credentials highlighted by an MBA in Healthcare Management with a specialized background in implementing administrative management processes to ensure efficient and effective operations. Specific experience in providing counseling and training to diverse populations of socio-economic and marginalized groups. Demonstrated ability to provide individualized assessment and counseling to resolve challenges pertaining to access to community services, employment, personal, and educational issues. Knowledgeable in many automated administrative procedures including databases and information management systems. Exceptional interpersonal abilities; communicates effectively with individuals at all community and organizational levels. Highly motivated; functions well independently or in a team environment. Dedicated employee with a strong sense of follow-through and tireless devotion to excellence. Superior organizational and time management skills to prioritize effectively irrespective of deadlines or other pressures. Excellent multi-tasking abilities. Quick-thinking and effective problem solver. Fast learner and able to grasp and implement new concepts effectively. 

 I have a strong record of delivering various behavioral health and educational instructional services. I have managed licensed residential programs, supported housing programs, and directed over residences for those with developmental disabilities. I maintained compliance with all agency policies, regulations, and the rules of accrediting organizations by monitoring operations and initiating changes where necessary. I am currently pursuing board certification in Google Data Analytics to complement my educational degrees and more than 40 years of experience in community social services.

American Association of Christian Counselors Light University   2023

Master Mental Health Coach

University of Phoenix (ground campus)     12/2002-11/2004 

Master of Business Administration in Healthcare Management 

University of Central Oklahoma                   09/1996-05/1998

 Bachelor of Arts in Sociology (Minors: Psychology and Human Services)           

Oklahoma City Community College                                    09/1992-1996

Associate of Arts in Psychology (abnormal psychology)